Senior Human Resources Manager

About the role

The Senior HR Manager is a newly defined role created to centralize and advance a core body of work previously managed by the Director of Administration. This role blends high-level strategic planning with hands-on operational delivery.

Responsibilities

• Maintain core HR operations including personnel recordkeeping, benefits administration, recruitment, onboarding, compliance, and employee relations.
• Support staff development and well-being through thoughtful coordination of training, workforce development initiatives, and internal policies that prioritize equity and accountability.

Requirements

This position requires a balance of technical HR skills and strong interpersonal judgment, with a deep understanding of how traditional HR practices can reinforce systemic inequities.

Qualifications and Qualities

• Deep passion and commitment to advancing social justice in immigrant, working class and multi-generational communities.
• Understand the ways in which traditional HR practice can perpetuate exclusionary systems.
• Understand the impact of traditional HR practices on systemic racism and bias in the workplace.
• Demonstrate sensitivity to different cultural backgrounds and lived experiences of people of color.
• Act with integrity, professionalism, and confidentiality.
• Develop constructive and cooperative working relationships with others, and maintain them over time.
• Build equitable experiences and strengthen inclusion acumen across the organization.
• Model inclusive behaviors and proactively manage bias in everyday interactions.
• Take full ownership of tasks and remain accountable for successful outcomes.
• Uphold strong moral and ethical standards, even when faced with challenging decisions.
• Approach sensitive employee relations and conflict resolution with strict confidentiality, objectivity, and a commitment to restorative practices.
• Welcome feedback as a means to professional and personal growth.

Key Knowledge, Skills, and Abilities

• Bachelor’s degree in Human Resources; or a minimum of 5 years of human resource management experience, preferably in a nonprofit or mission-driven organization.
• SHRM-CP/PHR or HR Generalist Certification, preferred.
• Thorough knowledge of employment-related laws and regulations.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Negotiation skills - ability to bring others together in an attempt to reconcile differences.
• Ability to handle difficult conversations such as complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Knowledge of principles and methods for curriculum and training design and instruction for individuals and groups, and the measurement of training effects.

Position Requirements

• Flexibility in your schedule to attend evening and weekend job activities as needed.
• Ability to work onsite (in person) at our San José, CA location.
• Valid California driver’s license with a clean driving record and current proof of insurance.
• DOJ fingerprint and background clearance.
• TB clearance and Mandated Reporter certification.
• Participation in all mandatory professional development trainings and staff sessions, including Universidad Popular Mayfair (UPM).