Senior Human Resources Manager

About Us

At Ashley, inspiring the love of home is at the heart of everything we do. As the world’s largest manufacturer of home furnishings, we’re more than a business — we’re a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains #1 in our industry.

About the Role

You will be responsible for the HR needs of 16 retail locations and one retail fulfillment center and the implementation of best practices to support the achievement of corporate business objectives. You will dive into the heart of HR, assisting with employee and labor relations, performance management, policy implementation, coaching and mentoring, and onboarding. Our HR Managers are always interacting with our employees and business partners.

Responsibilities

• Employee Relations - Managing workplace issues (investigations, documentation, coaching) and fostering positive employee engagement
• Management/Leadership – Manage, delegate, and coach a small team of HR Coordinators and HR Generalists
• Recruitment & Onboarding - Supporting talent acquisition and new hire integration, including creating job requisitions
• HR Compliance - Ensuring adherence to employment laws and company policies, including creating and updating the employee handbook
• Benefits Administration - Managing and assisting with employee benefits programs, including open enrollment and new plan integrations
• Performance Management - Managing the performance review process and employee/leadership development programs
• Policy Implementation - Administering and communicating HR policies and procedures, including oversight of SOPs, JSAs, and other related documents
• HR Projects - Creating strategic HR initiatives and projects

Requirements

• 5+ years of Human Resources experience, including employee relations
• Bachelor’s Degree in HR, Business Administration, or related field, or equivalent work experience
• PHR or SHRM-CP preferred
• Knowledge of State and Federal employment laws, basic OSHA safety practices and procedures, and employee relations principles
• Experience in employee relations, investigations, compliance, and operations is a must

Work Environment

Office Setting

Pay

$80,000-$120,000

Benefits

• Health, Dental, Vision, Employee Assistance Program
• Paid Time Off; increases with years of service
• Generous Employee Discount on home furnishings
• Professional Development Opportunities
• Tuition Assistance
• Ashley Wellness Centers (location specific)
• 401(k) and Profit Sharing
• Life Insurance

Our Core Values

• Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights. (Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion.)
• Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work.
• Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities.
• Culture of Leadership: Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level.
• Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams.
• Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools.