Senior Human Resources Generalist

About the role

The Senior Human Resources Generalist serves as a primary resource for employee relations and employment compliance while acting as a point of escalation, backup, and stabilization within HR Services. This role applies integrated HR judgment across employee relations, investigations, compliance, and records while supporting operational continuity in a multi-state, high-growth environment.

Responsibilities

• Serve as a primary employee relations resource, managing complex performance, conduct, workplace concerns, and complaints.
• Coverage of investigations, ensuring timely, consistent, and well-documented outcomes.
• Coach leaders on employee relations issues, corrective action, and fair, effective people management practices.
• Apply consistent standards across cases while accounting for state-specific requirements and organizational context.
• Partner with the Director on escalated, high-risk, or sensitive matters; step into cases midstream as needed for coverage.
• Apply employment law and compliance considerations across employee relations activities in a multi-state environment.
• Own compliance for an assigned portfolio of states, including monitoring legal developments, identifying notice/posting/training requirements, and coordinating compliance workflows.
• Draft or review state-specific policy language in partnership with the Director.
• Manage background check reviews, pre-adverse action processes, and employee records requests end-to-end, ensuring timely, accurate, and compliant responses in coordination with HR support staff.
• Serve as an escalation point for HR Services staff on matters requiring additional judgment, sensitivity, or ER/compliance review.
• Provide guidance on complex onboarding, offboarding, and lifecycle issues involving risk, leader behavior, or compliance concerns.
• Provide backup support to HR Services/Operations and rest of HR Team during high volume or absences; partner with the Director on response strategies for escalated issues.
• Provide targeted support on HR initiatives and projects where ER/compliance expertise is needed, offering subject matter guidance or short-term execution support without owning program design, project management, or ongoing administration.
• Ensure project work does not compromise ER responsiveness, investigations, or compliance priorities.
• Partner with HR colleagues to address onboarding/offboarding trends and ER or compliance implications.
• Collaborate with OD/L&D to inform training needs based on ER themes and compliance trends.
• Maintain strong cross-functional relationships to ensure consistent practices and standards.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• 5–8+ years of progressive HR experience, with a focus on employee relations and compliance.
• Experience supporting a multi-state workforce strongly preferred.
• Demonstrated experience conducting workplace investigations and advising leaders on complex employee relation matters.
• HR certification (e.g., SHRM-CP/SCP, PHR/SPHR) preferred.

Qualifications

• Must be authorized to work for any employer in the U.S.

Skills

• Strong interpersonal and communication skills.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of employment laws and regulations.
• Proficiency in Microsoft Office Suite.
• Excellent problem-solving and decision-making abilities.

Benefits

We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan.

Pay

The salary range for this position is $83,300 to $112,700.

Schedule

Flexible schedule to accommodate the needs of the position and the organization.

Physical Requirements

Must be able to remain in a stationary position most of the time. Must be able to occasionally move around the work location. Constantly operates office and/or teach equipment which may include computers, copiers, fax machines, audio/visuals. Frequently uses voice and hearing to communicate with students, staff or colleagues face-to-face or over the telephone. Visually or otherwise identify, observe and assess. Occasional travel may be required for strategic summit, campus visits, etc.

Company Information

Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution. It is the university’s practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.herzing.edu/title-ix.

Learn More

To learn more about careers at Herzing University, click here: https://tinyurl.com/HerzingU