Senior Human Resources EEO Specialist

About the role

The Equal Employment Opportunity Specialist will ensure that applicants and employees are given equal opportunities in employment and contracting activities regardless of race, religion, color, national origin, sex, age, disability, or any other protected characteristic and including violence in the workplace and performs mediation services for a positive resolution where possible. Successful incumbents will demonstrate willingness to take on job challenges; demonstrate reliability, responsibility, and dependability and fulfill obligations; analyze information and use logic to address work or job issues and problems; be open to change (positive or negative) and to considerable variety in the workplace. The position reports to the Human Resources Director. Work is directed and reviewed through the establishment of goals and subsequent evaluation of progress toward goal attainment.

Responsibilities

• Helps to create, implement, and maintain the Equal Employment Opportunity (EEO) program.
• Gathers, compiles, analyzes, and interprets data necessary for external (government) and internal EEO compliance, reporting, and monitoring. Data may include recruitment, hiring, terminations, promotions, disciplinary actions, salaries, applicant flows, and transfers.
• Plans, completes, and files required EEO and/or affirmative action reports and documentation with government agencies.
• Uses appropriate statistical software or tools to measure and monitor equal opportunity and affirmative action plan compliance.
• Reports survey results, statistics, and recommendations for corrective action to the Equal Employment Opportunity Manager and other appropriate stakeholders.
• Addresses internal inquiries regarding civil rights and equal opportunity laws and regulations as appropriate based on the specialists expertise; refers sensitive issues and concerns to manager or appropriate legal staff.
• Pursuant to established documentation procedures, records discriminatory factors and corrective actions identified through investigations of employment practices or alleged violations.
• Ensures timely processing and review of complaints by coordinating, monitoring, and streamlining complaint procedures.
• Responds within 24 hours to claims filed via telephone, walk-in, or the online system involving equal employment opportunity, sexual harassment and/or violence in the workplace issues.
• Arranges to meet with complainant(s) to take full statement, makes initial determination if case falls within jurisdiction and completes appropriate in-take forms.
• Updates and maintains a case management and tracking system with appropriate information.
• Conducts investigations of routine to moderate complexity through follow-up interviews with complainant(s); arranging and completing interviews with witnesses, supervisors, and managers as appropriate.
• Keeps manager apprised of case progression.
• Research relevant policies, rules and laws (federal, state, local) that