Senior HubSpot CRM Administrator (Contract)
European Wax Center · United States · 3 days ago
RemoteRemoteConsultingContract
About the Role
The Senior HubSpot CRM Administrator (Contract) is a full-time contract role responsible for optimizing the technical foundation of our HubSpot instance. Reporting to the Director, CRM, this individual brings specialized expertise in HubSpot's data architecture — including its object model, properties, associations, and underlying data flow — to support the build-out and optimization of workflows, segmentation, and reporting across CRM and marketing operations. This is a full-time engagement beginning as soon as possible and running through December 31, 2026.
A Day in the Life
- Partner with the Director, CRM to evaluate and optimize the underlying data architecture of the HubSpot platform, including object structures, properties, associations, and data flow
- Design, build, and troubleshoot HubSpot workflows that support marketing automation, lifecycle stage management, and cross-functional business processes
- Develop and refine segmentation strategies and active/static lists to ensure accurate, scalable targeting across email, SMS, and other CRM-driven channels
- Build and optimize custom reports and dashboards that deliver clear, actionable insight into campaign and program performance
- Audit existing HubSpot configurations (properties, workflows, lists, and reports) to identify inefficiencies, redundancies, and opportunities for consolidation
- Document data architecture standards, workflow logic, and segmentation rules to support long-term platform scalability and knowledge transfer
- Collaborate with CRM, marketing, and analytics stakeholders to translate business requirements into technical HubSpot solutions
- Ensure data integrity and consistency across HubSpot objects, integrations, and connected systems
- Provide recommendations on HubSpot best practices, new platform capabilities, and process improvements
What Sets You Apart
- Deep, hands-on expertise in HubSpot's data architecture, including its object model, properties, associations, and data flow between tools
- Proven track record building and optimizing complex workflows, segmentation, and custom reporting within HubSpot
- Strong analytical mindset with the ability to diagnose data and process issues and design scalable solutions
- Meticulous attention to detail and ability to manage multiple workstreams at once
- Ability to translate business and marketing requirements into clear, technical specifications
- Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders
- Comfortable working independently in a contract capacity while collaborating closely with an internal CRM team
- Proactive, self-directed, and able to move quickly with minimal onboarding time
- Strong time management and organizational skills
Education and Experience
- Bachelor's Degree in Marketing, Business, Information Systems, or a related field preferred
- 4+ years of hands-on HubSpot administration or consulting experience, with specific depth in data architecture, workflows, segmentation, and reporting
- HubSpot certifications (e.g., Data Management, Marketing Software, Reporting) strongly preferred
- Experience supporting CRM or marketing operations teams in a consulting or contract capacity
- Available to start immediately and commit to the engagement through December 31, 2026
- This role is not eligible for Visa Sponsorship