Senior HSSEQ Manager
JLL · Richmond, VA · Yesterday
On-siteQuality AssuranceFull-time
Position Summary
We are currently seeking a Manager of Health, Safety, and Environment (HSE) to join a JLL client account team within the Industrials vertical. The HSE Manager will serve as a key member of the account team, providing HSSEQ leadership, advisory, and management services across multiple client facilities throughout the United States. This role requires a strategic thinker with strong technical expertise and the ability to drive a culture of safety excellence across geographically dispersed operations.
Key Responsibilities
- HSSEQ Leadership & Strategy
- Serve as the primary point of contact for all HSSEQ requirements and activities for the account, communicating needs, results, and strategic recommendations to the Account Leadership Team
- Lead the continued development and refinement of JLL's "One Team Safer Together" HSSEQ culture and training programs across the account
- Support the HSSEQ Americas team in rolling out new compliance and best management practices programs across the account and JLL-wide initiatives
- Program Management & Documentation
- Maintain comprehensive documentation describing the HSSE program including playbooks, procedures, standards, and records required by JLL, regulatory agencies, and client specifications
- Create and maintain account training matrix; manage and assign online training requirements; deliver training and presentations on specific topics applicable to account employees
- Create and maintain regulatory compliance registers for each account location ensuring current and accurate tracking
- Complete and maintain Hazard/PPE Assessments for all account activities
- Incident Management & Investigation
- Ensure accidents, injuries, near misses/good catches, and other HSSEQ events are properly captured, managed, and reported
- Manage OSHA 301/300 recordkeeping requirements for the account and serve as Account Administrator for the JLL Incident Management System
- Lead or support investigations of HSSEQ events, conduct root cause analysis, track implementation of corrective actions, and prepare lessons-learned communications across account operations
- Develop trending analysis and proactive strategies to prevent future incidents
- Compliance & Assurance
- Ensure compliance with all HSSEQ sections of the JLL Client Assurance Program (JCAP)
- Support environmental compliance efforts as specified in the JLL/client Master Service Agreement (MSA) and Statement of Work (SOW)
- Conduct periodic site visits to investigate events, perform audits, and verify compliance with established programs and regulatory requirements
- Stakeholder Collaboration
- Interface effectively with site leadership, operations teams, clients, and regulatory agencies to drive HSSEQ excellence
- Partner with cross-functional teams to integrate safety considerations into operational planning and execution
Required Skills
- Associate or Bachelor's degree in Safety Management, Industrial Hygiene, Environmental Science, Occupational Health, or related field (degree may be waived with 7+ years of relevant experience or professional HSE certification)
- 5+ years of progressive HSE experience in industrial, manufacturing, or facilities management environments
- Comprehensive knowledge of Environmental, Safety, and Occupational Health regulations (OSHA, EPA, DOT)
- Proven project management skills with demonstrated ability to balance multi-site activities and priorities
- Strong verbal and written communication skills with ability to influence at all organizational levels
- Experience with incident management systems and OSHA recordkeeping requirements
- Proven track record of delivering effective safety training and presentations
- Analytical and creative problem-solving skills with ability to employ intelligent flexibility
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Ability to work independently with minimal supervision while maintaining strong team collaboration
Preferred Skills
- Professional HSE certification(s): CSP (Certified Safety Professional), CIH (Certified Industrial Hygienist), CHMM (Certified Hazardous Materials Manager), or equivalent
- Experience in Industrials vertical including manufacturing, distribution, or logistics operations
- Familiarity with ISO 45001, ISO 14001, or similar management system standards
- Background in environmental compliance and sustainability programs
- Experience with safety management software platforms and data analytics tools
- Knowledge of behavior-based safety programs and safety culture transformation initiatives
- Leverage Lean or Six Sigma certification with experience applying continuous improvement methodologies to HSE programs
- Experience working within client account structures in corporate real estate or facilities management
- Bilingual capabilities (English/Spanish) beneficial for diverse workforce engagement