Senior HRIS Business Analyst Success Factors

Principal Essential Duties & Responsibilities

• Configure and maintain SuccessFactors’ EC objects, workflows, business rules, data models, and foundation objects.
• Ensure system functionality aligns with HR processes and organizational policies.
• Partner with the broader team to maintain role-based permissions, security structures, and audit requirements.
• Manage third-party support configuration work as appropriate.
• Act as an internal consultant and SME regarding SuccessFactors Employee Central functionality and capabilities.
• Translate HR business needs into system requirements and functional specifications.
• Support end-to-end employee lifecycle processes within EC.
• Provide Tier 3 support for HR Operations, IT, HR, and other business users and stakeholder groups.
• Review, assess, and follow established guidelines to implement bi-annual SuccessFactors releases.
• Conduct impact analysis, regression testing, and documentation updates for all configuration changes.
• Recommend system enhancements and process improvements.
• Maintain data integrity through audits, validation rules, and proactive monitoring.
• Develop and maintain required reports and analysis.
• Support compliance and regulatory reporting requirements.
• Partner with IT to troubleshoot and optimize integrations between EC and downstream systems.
• Support testing cycles for integration updates and new interfaces.
• Maintain system documentation, configuration logs, and process maps.
• Lead UAT cycles for enhancements, integrations, and release updates.
• Support HR Tech initiatives including new module implementations, process redesign, and system optimization projects.
• Collaborate with cross-functional teams to deliver project outcomes.

Minimum Education and Experience

• 5+ years of experience with SAP SuccessFactors Employee Central.
• Experience working with a high-volume, multi-location manufacturing population.
• Strong understanding of HR data, HR operations, and employee lifecycle processes.
• Experience with integrations, business rules, workflows, and role-based permissions in SuccessFactors.
• Experience with SuccessFactors integrations, APIs, and middleware tools.
• Strong analytical, troubleshooting, and problem-solving skills.
• Strong communication skills with the ability to translate technical concepts for non-technical audiences concisely.
• Experience participating in Agile or hybrid project methodologies.

Preferred Education and Experience

• SuccessFactors EC certification.
• Experience with additional SuccessFactors modules (Recruiting, Onboarding 2.0, Compensation, PMGM).
• Experience with HCM SAP Payroll.