Senior HR Process Automation Specialist

About the role

Publicis Groupe is a global leader in communication, positioned at every step of the value chain from consulting to execution, combining marketing transformation and digital business transformation. Present in over 100 countries, the company employs around 103,000 professionals. The Senior HR Process Automation Specialist serves as a technology and process leader for the use of automated and AI‑specific solutions for Talent teams. This role partners with team members to design, implement, and optimize intelligent automation solutions that enhance efficiency, scalability, and compliance across Talent and HR functions. It combines advanced Power Platform expertise with a solid understanding of U.S. employment laws to develop compliant, digitally‑focused HR solutions, managing high‑volume requests and multiple concurrent initiatives while maintaining a focus on quality and accuracy.

Responsibilities

• Own and optimize established HR technology solutions across the internal AI ecosystem, SharePoint, and the Microsoft Power Platform (with deep focus on Power Automate and emerging agentic AI capabilities), ensuring scalability, reliability, and compliance.
• Design and implement new, efficient processes for HR operations by digitizing manual workflows (e.g., static forms), building automation for approvals and communications, and employing Power Platform and AI tools to streamline end‑to‑end experiences.
• Proactively identify operational inefficiencies and develop scalable, compliant solutions, including associated documentation, training, and change management to support adoption across HR partners.
• Own and continuously improve the HR compliance inbox and intake channels; use AI and automation to triage, categorize, and respond to inquiries, focusing on background check and I‑9 processes, vendor or system fixes, and general HR compliance questions; develop and enhance AI‑driven knowledge and triage solutions to reduce manual workload over time while maintaining high standards of accuracy, confidentiality, and regulatory compliance.
• Serve as a domain expert for HR technology and compliance processes, partnering with internal teams to ensure solutions align with legal, regulatory, and organizational standards.
• Provide hands‑on support for rollout of new initiatives, including digitization of personnel records, audit preparation, and resolution of compliance‑related issues, while finding opportunities to further automate and improve processes.
• Track and report on automation and AI solution performance, including efficiency gains, reduction in manual effort, and service delivery improvements.

Qualifications

• Expertise with Microsoft Power Platform, particularly Power Automate, SharePoint, and Power Apps.
• Microsoft 365 tools (including Excel, Teams, and document collaboration tools).
• AI‑enabled solutions within the Microsoft ecosystem (e.g., Copilot, Power Platform AI capabilities, or similar tools).
• Adobe (Forms and related document automation tools).
• DocuSign and other SaaS platforms supporting HR and workflow automation.
• 3–5 years of experience in HR operations, HR technology, or process automation roles, preferably within a high‑volume or shared services environment.
• Demonstrated experience designing or supporting automated workflows, intake/triage processes, or case management solutions.
• Solid understanding of U.S. employment laws and compliance requirements (federal and local), particularly as they relate to HR systems and processes.
• Demonstrable ability to translate business or operational needs into scalable, system‑based