Senior HR Onboarding & Compliance Specialist

Location: Scottsdale, AZ (Hybrid 4 days in office)

About the role

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work four or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

Responsibilities

• Background Check & Adjudication Management End-to-End Screening Operations: Initiate, track, and oversee background check investigations, including criminal history (federal and county court searches), SSN trace, employment verifications, education verifications, and credit checks.
• Adjudication & Individualized Assessments: Meticulously review completed background reports and conduct individualized assessments, including direct candidate outreach in alignment with EEOC guidance, FCRA regulations, company policy, and state/local Fair Chance laws.
• Adverse Action Process: Execute the pre-adverse and adverse action notice workflow, handle candidate dispute resolutions, and partner closely with internal stakeholders on complex or high-risk compliance findings.
• Confidentiality & Stakeholder Communication: Maintain strict confidentiality while effectively balancing communication with key stakeholders regarding candidate eligibility, escalation outcomes, or potential delays in start dates due to compliance requirements.
• Onboarding Subject Matter Expert: Serve as the go-to resource for onboarding activities, providing education, guidance, and support to Talent Acquisition, hiring managers, HRBPs, cross-functional partners (including Talent Development, IT and Workplace Services), and new hires.
• Candidate & New Hire Journey: Cultivate a positive, engaging experience for new hires from initial offer acceptance through successful onboarding, facilitating the completion of onboarding forms, supporting administrative aspects of the onboarding process, and helping new hires seamlessly integrate into the company culture.
• Data Hygiene & Audits: Oversee Form I-9 verification and E-Verify processes. Conduct regular audits of employee files, resolve discrepancies, and maintain pristine records in compliance with federal guidelines and company retention policies.
• Cross-Functional Collaboration & Process Optimization: Partner closely with Talent Acquisition, People Operations, HRBPs, IT, and Finance to streamline handoffs. Identify process bottlenecks and implement AI-powered solutions and automation scripts to update, simplify, and scale onboarding workflows.

Qualifications

• 5+ years of corporate HR experience in People Operations, Talent Operations, or HR Shared Services, with demonstrated expertise in background check adjudication, FCRA compliance, and onboarding.
• Bachelor’s degree in Human Resources, Criminal Justice, or a related field, or equivalent experience.
• Elevated capability to exercise independent judgment to resolve complex compliance issues, interpret complex regulations, and recognize when to escalate to leadership.
• Proven ability to interpret complex regulations, with deep knowledge of FCRA, EEOC criminal record guidance, local Fair Chance Hiring ordinances, and Form I-9/E-Verify rules.
• Working knowledge of ATS and HRIS platforms (e.g., Jobvite, UltiPro/UKG