Senior HR Manager

About the role

KingsIsle Entertainment is a successful MMO developer with 50+ million registered users across two popular games. The Senior HR Manager will support the employee lifecycle and ensure smooth, compliant, and people-focused HR operations.

Responsibilities

• Manage and support core HR processes across the employee lifecycle, including onboarding, employee changes, and offboarding
• Serve as a trusted resource for employees and managers on all US HR matters including HR policy, workplace concerns, and employment-related questions
• Partner with managers to navigate difficult conversations and people situations, to support employee relations, performance management, and talent development initiatives
• Ensure compliance with federal, state, and local employment laws; maintain and update policies accordingly
• Oversee payroll coordination in partnership with the Payroll & Benefits Specialist, ensuring accuracy and timely processing
• Maintain employee records, HR documentation, and data accuracy within HR systems
• Responsible for benefits administration and coordinating with external vendors as needed
• Produce internal HR reporting (headcount, turnover, compensation) and manage government compliance reporting including EEO-1, ACA, and other required filings
• Support recruiting coordination and ATS administration as needed
• Identify opportunities to improve HR processes and employee experience
• Support the HR Director on strategic org-wide HR initiatives

Requirements

• 5 years of HR experience ideally in a generalist role
• Specialist in US employment law as well as working knowledge of core HR disciplines: employee relations, performance management, employment law, and HR operations
• Hands-on experience with benefits administration, leave management, and HR compliance
• Experience supporting managers and employees across a variety of HR matters
• Experience with HRIS and payroll platforms
• Ability to manage multiple priorities while maintaining a high level of professionalism and confidentiality
• Strong interpersonal skills — you build trust quickly and communicate with clarity
• A proactive, approachable, and service-oriented mindset with a collaborative working style
• Detail-oriented and organized, with a track record of following through

Benefits

• Competitive compensation
• Unlimited PTO
• Company fun days and parties
• Free game swag (such as plushies)
• Medical, dental, and vision care benefits
• 401(K) with employer match
• Flexible Spending Account options
• Lifestyle Benefits Program
• Employee Learning Program
• Diverse and welcoming teams from all backgrounds