Senior HR Coordinator - Urgent Need

Job Description

The Sr. HR Coordinator (Contingent Worker) will be part of the Peripheral Intervention (PI) HR team and will work closely with business leaders and associates of the Sales organization to ensure effective onboarding of associates. The ideal candidate will also facilitate the understanding of HR processes, policies, and systems.

Provide ongoing support in HR policies, benefits, talent acquisition, Workday, onboarding, offboarding, payroll and reporting requirement.

The position will also support the HR function in employee activities, support of associate resource groups (ARG), communication and assist with administrative duties as needed.

This position reports directly to the Sr. HR Manager and is based in Tempe, AZ.

This position is expected to work on-site Monday - Thursday, and remote on Friday.

Job Responsibilities

• Receives and responds to inbound inquiries and communications from client associates regarding matters in the PI Sales organization and helps process routing activities in the human capital management system to ensure efficient and effective delivery of services supporting the Americas.
• Act as a liaison between the Sales organization and the Associate Service Center (ASC) to provide support with interactions from associates via both phone and email to include general inquiries, feedback or notification of incidents and knowledge base to provide appropriate responses.
• Uses computerized system for tracking, information gathering, and/or troubleshooting.
• Responds to inquiries and resolve problems of basic to moderate complexity.
• Documents issues and identify appropriate actions to resolve inquiries regarding processes managed by the Americas ASC.
• Actively redirect employees to self-service options as appropriate, teaching them how to be self-sufficient in use of direct access tools and the knowledge management portal.
• Performs proactive outbound follow-up communications, as necessary.
• Execute tasks in accordance with standard operating procedures, including data-entry transactions in Workday or other systems.
• Build customer relationships throughout the operations supported by the Americas ASC.

This role may require occasional overtime on an as needed basis.

Career Path: This role may lead to a full-time position upon contract renewal.

Coordinate and facilitate new hire onboarding process for the Sales organization.

Ensure electronic completion of new associate paperwork in Workday and ADP.

Support and participate in strategic HR projects (i.e., report/spreadsheet creation, attraction activities, retention initiatives).

Maintain physical and digital employment files.

Aid in the preparation of reports and HR projects (i.e. create retention reports weekly/monthly, miscellaneous HR reports for Leadership Team members daily/weekly/monthly).