Jobs · Idaho

Senior Hearing Aid Specialist

Costco Wholesale · Twin Falls, ID · 4 wk ago
On-siteFull-time
We need to output HTML fragment with sections for headings where there is content. Use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. We must not include Job ID etc. Must preserve all substantive info. Remove boilerplate: California applicants notice, jobs listed are examples, listing does not mean positions open, etc. Also remove "For additional information about pay ranges, click here." and "Job Description Posting Updated: July 2026 Job Code: 1515". Also remove "If hired, you will be required to provide proof of authorization to work in the United States." maybe that's substantive? It's a requirement, but maybe keep? It's about authorization to work; could be considered a requirement. However we need to decide if we keep it. The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep that requirement. But we must not include Job ID etc. Also remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "If hired, you will be required to provide proof of authorization to work in the United States." is not boilerplate; it's a requirement. So keep. We need to structure sections: About the role (position summary), Responsibilities (job duties), Requirements? There's no explicit requirements besides maybe licensing? The posting mentions Licensed Hearing Aid Dispenser duties, HAAP, etc. Could treat as Qualifications/Skills. Benefits: there is a benefits paragraph. Pay: there is a line "For additional information about pay ranges, click here." but that is not actual pay info; it's a link. Since we should not create Pay section unless posting actually states them. It does not state pay range, just a link. So we should NOT create Pay section. Schedule: there is mention "Apart from any religious or disability considerations, open availability is needed to meet the needs of the business." That's schedule info (open availability). So we can create Schedule section with that sentence. Also mention travel by air and ground transportation, including some weekends, as business needs require. That's also schedule/travel. So schedule section can include that. We need to avoid filler like "commensurate with experience". Not present. We need to use
  • for any list of duties/requirements/benefits. So we should convert duties into list items. Benefits also list. We need to use

    for prose. We must not output markdown fences. Let's extract content: Position Summary: "Responsible for overseeing employees and directing operations of the Hearing Center and other areas of the warehouse. Addresses personnel issues and oversees tasks performed by employees. Participates in Licensed Hearing Aid Dispenser duties. Responsible for understanding, teaching, and maintaining our culture, core values and ethics. This is a full-time management/leadership position. Provides high level member service." That's prose; could be About the role section. Job Duties: many sentences. We'll break into list items. Let's list duties: - Schedules, develops, counsels, trains, and directs department personnel. - Reviews and approves area timecards. - Drafts and participates in presentation of employee performance appraisals. - Oversees apprentices as required for certification qualification. - Attends and participates in Staff Meetings. - Oversees and participates in duties of Licensed Hearing Aid Dispenser. - Uses equipment located within the department to conduct testing and ear impressions in a manner which is safe to the member and consistent with a passing score on the ‘Ear Impression Certification Exam’. - Completes hearing evaluations, makes product recommendations, takes ear impressions, orders product, delivers and makes programming adjustments to hearing devices, and maintains member’s digital file in the office management system. - Rings orders and collects payment when necessary. - Provides and ensures prompt and courteous member service. - Responds to member concerns using problem solving skills, tact and discretion. - Overrides and checks cash register codes, approves refunds. - Mentors employees enrolled in the Hearing Aid Apprentice Program (HAAP). - Provides mentoring and hands-on training that aligns with the HAAP curriculum. - Follows Costco’s training guidelines and reviews opportunities and successes with apprentices each week. - Observes employee performance and paperwork to ensure that department procedures and standards are followed for scheduling, testing and fitting protocols, record keeping, merchandising, inventory control, product storage, and cash handling. - Implements and upholds safety and security procedures. - Ensures all minimum licensing requirements are satisfied and maintained. - Reviews department budget, financial statements, and submits insurance payment records. - Develops and implements plans for merchandising, productivity, profitability, and Hearing Aid benchmark performance. - Approves and submits orders for equipment, product, and supplies. - Coordinates proper maintenance and repairs for machinery and equipment. - Upholds safety and security procedures consisting of identifying trip hazards, ensuring proper PPE, ensuring cleanliness of the department. - Coordinates proper equipment maintenance, repairs, and replacements. - Performs off-site marketing to increase sales. - Travels by air and ground transportation, including some weekends, as business needs require, to assist other hearing aid departments. - Ensures proper procedures for cleaning and infection control are implemented. - Ensures proper cleanup and disposal of hazardous materials. - Ability to operate vehicles, equipment or machinery. - Assists with department duties as necessary. - Assists in other departments of the warehouse as necessary. That's a lot; we can keep as list. Benefits: "We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees." We can list each benefit as

  • . Schedule: "Apart from any religious or disability considerations, open availability is needed to meet the needs of the business." Also travel mention maybe also schedule. We'll include both. Requirements/Qualifications: Not explicitly listed besides maybe "Licensed Hearing Aid Dispenser" etc. Could treat as Qualifications: "Participates in Licensed Hearing Aid Dispenser duties." "Oversees apprentices as required for certification qualification." "Ensures all minimum licensing requirements are satisfied and maintained." "Ability to operate vehicles, equipment or machinery." Might be better to put under Skills/Qualifications. But we need to decide headings. The instruction: Prefer a few substantive sections over many thin ones. So we could have About the role, Responsibilities, Benefits, Schedule. Possibly also Qualifications/Skills combined. But we have many duties; maybe we can keep Responsibilities as duties, and Qualifications as licensing etc. However we have to avoid thin sections. Let's see if we have enough for Qualifications: we have bullet points like "Participates in Licensed Hearing Aid Dispenser duties.", "Oversees apprentices as required for certification qualification.", "Ensures all minimum licensing requirements are satisfied and maintained.", "Ability to operate vehicles, equipment or machinery." That's maybe 4 items; could be a section. But we also have "Mentors employees enrolled in the Hearing Aid Apprentice Program (HAAP)." etc. That's more duty. We could combine Qualifications and Skills into one section titled "Qualifications & Skills". Use

    Qualifications & Skills

    . Then list items. But the instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It doesn't forbid combining but we should follow those headings if possible. However we can also create a section not listed if needed? It says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we should use those headings for sections. It doesn't say we cannot use other headings, but better to stick to those. So we can have About the role, Responsibilities, Qualifications, Benefits, Schedule. Requirements maybe not needed if we have Qualifications. We'll omit Requirements if no specific content. Thus sections: - About the role (position summary) - Responsibilities (job duties) - Qualifications (licensing, ability to operate vehicles, etc.) - Benefits - Schedule (open availability, travel) We need to ensure we don't create empty sections. Now format:

    About the role

    Responsible for overseeing employees and directing operations of the Hearing Center and other areas of the warehouse. Addresses personnel issues and oversees tasks performed by employees. Participates in Licensed Hearing Aid Dispenser duties. Responsible for understanding, teaching, and maintaining our culture, core values and ethics. This is a full-time management/leadership position. Provides high level member service.

    Responsibilities

    • Schedules, develops, counsels, trains, and directs department personnel.
    • Reviews and approves area timecards.
    • Drafts and participates in presentation of employee performance appraisals.
    • Oversees apprentices as required for certification qualification.
    • Attends and participates in Staff Meetings.
    • Oversees and participates in duties of Licensed Hearing Aid Dispenser.
    • Uses equipment located within the department to conduct testing and ear impressions in a manner which is safe to the member and consistent with a passing score on the ‘Ear Impression Certification Exam’.
    • Completes hearing evaluations, makes product recommendations, takes ear impressions, orders product, delivers and makes programming adjustments to hearing devices, and maintains member’s digital file in the office management system.
    • Rings orders and collects payment when necessary.
    • Provides and ensures prompt and courteous member service.
    • Responds to member concerns using problem solving skills, tact and discretion.
    • Overrides and checks cash register codes, approves refunds.
    • Mentors employees enrolled in the Hearing Aid Apprentice Program (HAAP).
    • Provides mentoring and hands-on training that aligns with the HAAP curriculum.
    • Follows Costco’s training guidelines and reviews opportunities and successes with apprentices each week.
    • Observes employee performance and paperwork to ensure that department procedures and standards are followed for scheduling, testing and fitting protocols, record keeping, merchandising, inventory control, product storage, and cash handling.
    • Implements and upholds safety and security procedures.
    • Ensures all minimum licensing requirements are satisfied and maintained.
    • Reviews department budget, financial statements, and submits insurance payment records.
    • Develops and implements plans for merchandising, productivity, profitability, and Hearing Aid benchmark performance.
    • Approves and submits orders for equipment, product, and supplies.
    • Coordinates proper maintenance and repairs for machinery and equipment.
    • Upholds safety and security procedures consisting of identifying trip hazards, ensuring proper PPE, ensuring cleanliness of the department.
    • Coordinates proper equipment maintenance, repairs, and replacements.
    • Performs off-site marketing to increase sales.
    • Travels by air and ground transportation, including some weekends, as business needs require, to assist other hearing aid departments.
    • Ensures proper procedures for cleaning and infection control are implemented.
    • Ensures proper cleanup and disposal of hazardous materials.
    • Ability to operate vehicles, equipment or machinery.
    • Assists with department duties as necessary.
    • Assists in other departments of the warehouse as necessary.

    Qualifications

    • Participates in Licensed Hearing Aid Dispenser duties.
    • Oversees apprentices as required for certification

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