Senior Health Screenings Coordinator

About the role

This is a Full Time, onsite, Sr Health Screenings Coordinator role, located in San Antonio, TX.

Responsibilities

• Planning, organizing and managing our corporate screening events from start to finish using developed guidelines.
• Creating, maintaining and managing strict event deadlines.
• Effectively communicating with clients. Maintaining customer satisfaction and retention. Have great communication skills that instill confidence in customers that they understand all what goes into creating a successful screening.
• Working with our staffing teams and providing events details to ensure that proper training has been completed for all onsite events.
• Performing accurate client billing and invoicing on a monthly basis according to current EHS billing schedule guidelines. Ensuring cost-control and proper quoting for each project.
• Hosting webinars or client conference call informational sessions to provide screening process details and instructions.
• Accurately entering scheduled event details into the EHS scheduling system based on screening request and client communication.
• Evaluating participation level and reducing events where needed.
• Pulling and combining paperwork as needed to print or send to site.
• Verifying that events are fully staffed and sending pre-event confirmations emails that includes minimums and additional travel or tech costs.
• Sending the “day before email” to site coordinators which includes the site report card, sign-up list, and survey, and will accurately include the lead’s phone number. It is the PC job to double check and PM’s job to triple check that the paperwork sent is for the correct day/location.
• Sending pre-filled paperwork via email to the sites.
• Verifying that staff, time, and site coordinator information is up to date in the scheduling system.
• Calling each site the day before the screening to make sure that the site coordinator is ready, has their paperwork, has been contacted by the technician.
• Following up with the site coordinators after each screening to make sure all went well. Please send an email to the site to obtain feedback. Enter event grades and comments into the online scheduling system.
• Accurately printing and packing paperwork for each event or series of events.
• Create pick tickets for onsite event shipments to events and to technicians to ensure the event is fully supplied.
• Assist Project Managers as needed.
• Junior PM’s should be able to manage up to at least 50 activities (screening keys or number of events) per month.
• Have a good understanding of HIPAA, BAA’s, data imports and exports –and all of the other fundamentals of their position. HIPAA violations are grounds for termination.
• General office work.
• This job is inclusive of the above mentioned duties and may also include other various tasks as the job calls for such. In addition, you will likely be asked to support other departments when needed.

Qualifications

• A high school diploma required.
• 3-5 years of experience.
• Strong overall internet and computer skills; proficiency with Microsoft Word, Excel, and Power Point (Photoshop would be a plus).
• You must possess strong communication skills, both personal and written.
• Excellent customer service skills required.
• The ability to communicate well with clients on the phone is vital.
• A significant amount of the work that you would be doing requires strong computer literacy.
• Works well with others in a team setting to deliver high performance results.
• Possess initiative and a general sense of urgency.
• You will need the ability to recognize problems and develop solutions before they become major issues.

Skills

• Highly organized and detail-oriented.
• Strong communication skills, both personal and written.
• Excellent customer service skills.
• Ability to communicate well with clients on the phone.
• Strong computer literacy.
• Works well with others in a team setting.
• Possesses initiative and a general sense of urgency.
• Recognizes problems and develops solutions before they become major issues.

Benefits

At eHealthScreenings, a Premise Health company, you’re not an employee - you’re a team member. We work every day to create a collaborative culture where team members feel valued, satisfied, and fully committed to advancing our shared mission.

We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.

Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.