Senior Hardware Technical Program Manager, Amazon Leo Customer Terminals
About the role
Amazon LEO is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon LEO will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. Leo is looking for a Senior Hardware Technical Program Manager (TPM) located in Redmond, WA to support the Industrial Design, Product Design (Mechanical), Electrical Design and Antenna Design for the Customer Terminal (CT) Projects.
Then Responsibilities:Responsibilities
- Lead the hardware development of a single customer terminal device, working closely with the hardware architect and hardware functional teams including Electrical Engineering, Product Design, Antenna Engineering, and Industrial Design to meet Key Performance Metrics for technical and schedule requirements.
- Work with the Customer Terminal Technical Program Manager to ensure hardware design and deliverables align with Diagnostic and Production Device software deliverables for key builds.
- Collaborate with the System TPM, Product Integrity, Finance, Operations (including Quality, Operations Program Managers, Advanced Manufacturing Engineering) to successfully mitigate challenges and maintain project milestones.
- Employ strong verbal and written communication skills, scaling communications to the appropriate audience for decisions.
- Emphasize speed of decision within product development cycles and manage critical issues through optimized prioritization of resources and personnel.
- Work with overseas internal and external teams on developing products.
- Scale and evolve key processes and design review checkpoint mechanisms to enable responsible last‑minute decision making on one‑way and two‑way door decisions.
- Manage and communicate product development critical issues, collaborate to execute solutions meeting key product KPIs, and escalate as required when teams cannot reach consensus or decisions are one‑way door.
- Manage execution of Device Hardware and Accessories (cables, power supplies, etc.) with a balance of technical skills, bias for action, customer obsession, and ownership.
- Collaborate daily onsite with the hardware development team in Redmond, WA (Product Design, Industrial Design, Electrical, Antenna teams).
- On a weekly basis, create agendas and presentations leading to meetings at the Director and VP level to make timely one‑way and two‑way door decisions to maintain project timelines, finances, requirements, and deliverables.
Requirements
- 5+ years of technical product or program management experience.
- 7+ years of working directly with engineering teams.
- 5+ years of technical program management working directly with software engineering teams.
- Experience managing programs across cross‑functional teams, building processes and coordinating release schedules.
- Experience managing projects across cross‑functional teams, building sustainable processes and coordinating release schedules.
- Bachelor's degree in engineering, computer science, or equivalent experience.
- Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum (Export Control Requirement).
Qualifications
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience.
- Experience defining KPIs/SLAs used to drive multi‑million dollar businesses and reporting to senior leadership.
- PMP certification, or SCRUM/Agile, SAFe certification.
- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience or equivalent experience.
- Experience managing projects across cross‑functional teams, building sustainable processes and coordinating release schedules or equivalent experience.
- Experience defining KPIs/SLAs used to drive multi‑million dollar businesses and reporting to senior leadership (duplicate but keep).
- Master's degree (technical or MBA).
- . Keep as list.
Skills: Could extract from responsibilities: strong verbal/written communication, ability to scale communications, bias for action, customer obsession, ownership, technical skills, etc. But maybe we can combine into Skills section.
Skills
- Strong verbal and written communication skills.
- Ability to scale communications to the correct audience.
- Bias for action and customer obsession.
- Ownership mindset (“Founder’s Mentality”).
- Technical aptitude to collaborate with hardware, electrical, antenna, and industrial design teams.
- Process improvement and design‑review checkpoint evolution.
- Experience with overseas teams.
- Facilitation of Director/VP level meetings and decision‑making.
Benefits
- Sign‑on payments and restricted stock units (RSUs).
- Comprehensive health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage).
- 401(k) matching.
- Paid time off.
- Parental leave.
- Learn more about our benefits at https://amazon.jobs/en/benefits.
Pay
Base salary range: $148,700.00 – $201,200.00 USD annually (Redmond, WA).
We should not include Schedule. Check for any duplicated lines: we have duplicate KPI bullet in Qualifications; we could keep both but it's duplicate. Might be considered duplication but it's substantive. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." It says remove duplicated lines. So we should remove duplicate lines. So we need to deduplicate the Qualifications list. Let's list unique preferred qualifications: - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience. - Experience defining KPIs/SLAs used to drive multi‑million dollar businesses and reporting to senior leadership. - PMP certification, or SCRUM/Agile, SAFe certification. - 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience or equivalent experience. - Experience managing projects across cross‑functional teams, building sustainable processes and coordinating release schedules or equivalent experience. - Master's degree (technical or MBA). Note: The "Experience defining KPIs/SLAs..." appears twice; we keep one. Now also check Basic Qualifications