Senior Hardware Applications Engineer, Data Center

About the role

We are looking for an expert Senior Hardware Applications Engineer to focus on customer enablement of datacenter products. This highly technical engineering role involves working with customers and internal teams to resolve hardware, firmware, and software issues, and providing key technical collateral to support NVIDIA's enterprise customers.

Responsibilities

• Perform system design reviews for data center applications to ensure partner designs meet NVIDIA guidelines.
• Resolve system integration issues related to thermal, mechanical, electrical, PCIe, and GPU interconnect interfaces, including out-of-band management services.
• Understand system design requirements for High Performance Computing and AI workloads to drive platform configuration guides for x86 and ARM servers.
• Conduct the installation, configuration, and bring-up of enterprise server hardware.
• Work directly with NVIDIA customers to analyze data, reproduce errors, resolve issues, or escalate customer concerns.
• Engage in customer interaction and communication via conference calls or face-to-face meetings.
• Perform hardware debug using oscilloscopes and analyzers to qualify, validate, and solve issues for customer systems.
• Track and file new bugs, and reproduce issues as needed.
• Create product specifications, hardware design guides, application notes, and other supporting technical collateral.

Requirements

• BS, MS, or PhD in Electrical Engineering, Computer Engineering, Systems Engineering, or a related field, or equivalent experience.
• 3+ years of proven experience in supporting enterprise data center products for x86 or ARM architecture.
• Strong analytical skills and experience in reviewing enterprise system design and CPU architecture.
• Understanding of x86 and ARM system architecture for server design, including BMC, security, and out-of-band management.
• Professional-level interpersonal skills, with the ability to adjust communication to the technical level of the audience.
• Ability to accurately and succinctly communicate procedures, results, and recommendations to customers.
• Experience with lab tools such as oscilloscopes, multimeters, and logic analyzers.
• Strong knowledge of Linux and comfort working in various Linux environments, as well as with Windows OS.

Pay

Base salary range: $136,000 USD - $218,500 USD for Level 3, and $168,000 USD - $264,500 USD for Level 4. You will also be eligible for equity and benefits.