Senior Growth Manager

What will you do?

• Drive net growth across the book of business with the aim of meeting or exceeding revenue targets
• Identify and sell growth opportunities, and manage risks
• Drive expansion, product adoption, and deploy churn prevention/re-activation strategies
• Contribute to the long-term revenue pipeline by identifying customer needs and business gaps
• Build strong client relationships across the client organization - peer and uplevel
• Leverage QBR cadence to drive progress and deliverables on the growth plan
• Translate complex product and technical concepts into clear strategies for clients
• Exercise competitive market insights and best practices
• Drive product adoption through effective communication of product/market changes
• Collaborate with Analyst team to ensure launch, execution, and performance optimization in line with client goals and growth plan
• Maintain proactive account health monitoring, set up basic reporting, and create hypotheses for performance improvement/ issues
• Recommend creative refresh strategies based on performance decay/fatigue
• Deliver actionable insights tied to business outcomes, not just metrics
• Guide/Manage/Set Tone for cross-functional efforts with internal teams to deliver against customer expectations, KPIs, and growth plan
• Conduct structured escalation paths to resolve issues in line with customer expectations
• Conduct client training sessions, platform walkthroughs, and onboarding
• Document key wins and learnings for internal playbooks and knowledge sharing

What are we looking for?

• 3-5+ years in digital advertising, mobile-focused tech/consulting environment, or client-facing roles
• Ability to adapt to a fast-growing company and drive growth-focused initiatives is a must
• Outstanding communication skills with clients, building trustworthy relationships
• Excellence in problem-solving, logical, and out-of-the-box thinking to achieve goals
• Great co-working skills with multiple stakeholders from different backgrounds
• Familiarity with data and numbers, understanding AI/ML and technology (plus)
• Ownership and passion for continuous growth and success