Senior Growth Analyst

Accountabilities

• Lead analytics initiatives focused on member engagement, marketing effectiveness, and revenue-related insights.
• Develop and maintain engagement data structures, including custom attributes and event frameworks that enable lifecycle segmentation, personalization, and targeted communications.
• Lead marketing attribution analysis by evaluating channels, campaigns, and touchpoints to understand their impact on member acquisition and engagement.
• Own member engagement analytics by analyzing behavior throughout the member lifecycle, identifying drop-off points, and uncovering opportunities for improvement.
• Build and maintain Looker dashboards and reporting solutions that provide actionable insights for marketing, operations, and business stakeholders.
• Partner with Member Operations, Marketing, and analytics teams to translate business questions into clear analysis and strategic recommendations.
• Proactively identify trends, opportunities, and insights rather than relying solely on ad-hoc requests.
• Use SQL and data warehouse knowledge to validate data flows, troubleshoot discrepancies, and ensure accurate reporting across analytics platforms.
• Collaborate with data teams to understand and improve ETL workflows and downstream data integrations.
• Design, execute, and analyze A/B tests and experiments to evaluate strategies and optimize member engagement.
• Apply analytics tools and AI-assisted coding solutions to improve efficiency, scale analysis, and accelerate reporting workflows.
• Support additional analytics initiatives and strategic projects as needed.

Requirements

• Data-driven analytics professional with experience in growth, marketing, customer engagement, or healthcare analytics, combined with strong technical and communication skills.
• Bachelor’s degree or equivalent required.
• 3-5+ years of experience in member/customer engagement analytics, marketing analytics, growth analytics, or a related quantitative field.
• Proven experience building dashboards and reporting solutions using Looker or comparable business intelligence tools such as Tableau or Power BI.
• Strong SQL skills, including experience analyzing data in BigQuery or similar relational databases.
• Working knowledge of production SQL environments and how DBT ETL models connect with downstream platforms such as engagement and reporting tools.
• Experience with attribution analysis, revenue recognition analytics, or lifecycle performance measurement.
• Experience designing and interpreting A/B tests and experimentation frameworks.
• Able to translate complex analytical findings into clear recommendations for non-technical stakeholders.
• Experience using AI-powered analytics and coding tools to accelerate analysis while maintaining accuracy and quality.
• Strong communication, problem-solving, and stakeholder collaboration skills.
• Familiarity with LookML, DBT workflows, CRM platforms, or lifecycle engagement tools is preferred.
• Experience in healthcare or another regulated industry is a plus.

Benefits

• Competitive annual compensation ranging from $110,000 to $115,000.
• Fully remote work opportunity within the United States.
• Opportunity to use analytics and technology to improve healthcare experiences for members.
• Collaborative environment at the intersection of data, healthcare, marketing, and operations.
• Opportunity to influence growth strategies and business decisions through actionable insights.
• Professional development opportunities within a fast-growing healthcare technology environment.
• Inclusive workplace culture focused on innovation, diversity, and meaningful impact.