Senior Group Sales Manager

About the role

The Senior Group Sales Manager is responsible for generating and growing profitable group business while building strong client relationships that support the hotel's revenue goals. This role represents the luxury brand through strategic sales efforts, exceptional client service, and effective collaboration with internal teams to deliver seamless experiences and maximize guest room, catering, and ancillary revenue opportunities.

Location

The AAA Four Diamond JW Marriott Savannah Plant Riverside District is located in the heart of historic Savannah on the Savannah riverfront, with countless activities a short walk away. Explore the downtown Savannah shopping district, eat at one of the hotel's many restaurants, reconnect with friends at our riverside Savannah bars, or embark on one of the city's various walking tours. Once a power plant, Plant Riverside District represents the beauty of progress. Our three unique buildings are enriched in history, from chic architecture in the Power Plant to romantic styling in the Three Muses and contemporary maritime details in the Atlantic. Complete your experience with a relaxing visit to the hotel spa before you enjoy the vibrant nightlife in the entertainment district.

Responsibilities

• Cross-functional collaboration with Revenue Management, Catering, Events, Operations, and Marketing.
• Problem-solving and decision-making under pressure.
• Leading client experiences from inquiry through execution.
• Meet or exceed set goals.
• Support the team by being a resource to help guide sales processes, contracting, and inventory management.
• Participate in required M.O.D. and Saturday office coverage as scheduled.
• Initiate and follow up on leads assisting with team compliance to response guidelines.
• Maintain and participate in an active sales solicitation program.
• Monitor production of all top accounts and evaluate trends within your market.
• Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program.
• Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
• Invite clients to the hotel for entertainment, lunches, tours, and site inspections.
• Assist in leading and implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, Fam events etc.
• Assist in the preparation of required reports in a timely manner.
• Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
• Conduct creative and professional, thorough site inspection of the hotel