Senior Group Risk Analyst - Quality Assurance

Work Location: New York, New York, United States of America

About the role

The Senior Group Risk Analyst provides a broad range of research, analysis, reporting, monitoring and/or operational process support within a defined area of function. Supports business by providing expert guidance/advice on a range of risk-related matters within assigned or own area of specialization. The Senior Group Risk Analyst may support and/or provide oversight, commentary, and strategy analysis in connection to team and/or individual initiatives.

Department Overview

The Non-Financial Risk Management program team is accountable for driving coordination across Risk programs, and the oversight of Change and Delivery Risk. The team currently orchestrates eGRC work across the enterprise, is the business owner of eGRC tooling, and is driving the refinement and maturation of the Operating Model for Risk and Compliance.

Responsibilities

• Utilizes expertise to exercise sound and independent professional judgement and discretion in interacting and communicating with staff and senior management of the Bank regarding regulatory risk and other matters.
• Empowered to make prudent professional recommendations impacting performance of the business and overall enterprise strategies and objectives.
• Integrates the broader organizational context into advice and solutions within own functional area.
• Understands the industry, competition, and the factors that differentiate the organization.
• Acts as the primary subject matter expert and makes sound decisions in setting standards within area of expertise.
• Applies expert knowledge and best practices to implement process, product, or service improvements.
• Oversees and/or independently performs tasks from end to end.
• Leads projects of moderately to complex risk and resource requirements; may lead end-to-end processes or functional programs.
• Executes on complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders.
• Recommends and implements solutions within own area of responsibility that impact the strategies and objectives of the department.
• Uses advanced methods to contribute to new solutions and recommends standards against which others will operate.
• Provides advanced analysis and/or specialized reporting to support business partners, functional areas, or centers of expertise.
• Builds stakeholder alignment in leading projects and activities; may provide process and subject matter advice at senior levels.
• Works independently as the senior technical lead and guides others within area of expertise.
• Identifies and leads problem resolution for complex issues at all levels.
• Assist in the implementation and execution of the Quality Assurance process for Issues Management.
• Assist with assessment of enterprise-wide Issues data within eGRC ServiceNow.
• Engage with various Issue stakeholders to discuss and address assessment results.
• Develops and operationalizes standards, policies, and processes to identify, report, and mitigate overall risk exposures within the business.
• Proactively analyzes potential risks and ensures key risks are aggregated/escalated to appropriate areas.
• Supports ongoing risk measurement activities by acquiring, analyzing, and reporting business operational or relevant loss data.
• Establishes and provides regular risk analysis and reporting on operational loss performance of the business.
• Supports business with analysis and reporting on risk issues and their impact, which may include scenario analysis.
• May be responsible for coordinating business continuity management (BCM) processes and supporting regulatory/compliance-related initiatives impacting overall risks to the business (e.g., CDIC, anti-money laundering).
• Supports established enterprise-wide risk escalation, review and approval processes, data management, policies, and risk assessment processes.
• Contributes to the monitoring of Key Risk Indicators through the identification of key risk drivers for the business.
• May also monitor/report on compliance, management, and strategic initiatives.
• Provides regular commentary and industry analysis in supporting the development/maintenance/oversight of policies/procedures/practices.

Requirements

• Undergraduate degree or technical professional certification and/or 5+ years relevant experience.
• Proficient knowledge of risk management, programs, policies, practices, and reporting for business supported and/or area of discipline.
• Understanding and experience with various programming tools.
• Knowledge of risk management environment, standards, regulations, and mitigation.
• Knowledge of current and emerging competitor and market trends.
• Ability to lead, plan, implement, and evaluate program/project activities to ensure completion of initiatives.
• Advanced skill in using analytical software tools, data analysis methods, and reporting techniques.
• Skill in using computer applications including MS Office.
• Ability to communicate effectively in both oral and written form.
• Ability to work collaboratively and build relationships.
• Ability to work successfully as a member of a team and independently.
• Ability to exercise sound judgement in making decisions.
• Ability to analyze, organize, and prioritize work while meeting multiple deadlines.
• Ability to handle confidential information with discretion.

Preferred Qualifications

• Previous experience in Risk Management.
• Previous experience with Operational Risk Management Programs and Frameworks including Risks, Controls, Issue Management, etc.
• Working knowledge of Taxonomies.
• High proficiency in MS Office, particularly Excel (e.g., pivot tables, charts, etc.).
• Strong sense of ownership and continuous-improvement mindset, paired with a proactive, results-oriented approach.
• Excellent written and verbal communication skills, with the ability to tailor messages to diverse audiences, including senior executives.
• Strong interpersonal skills, with the ability to build and maintain productive working relationships with business partners across the Bank and at various levels of the organization.
• Resilience and flexibility to manage multiple initiatives and priorities while meeting critical deadlines.
• Strong analytical, reporting, and structured problem-solving skills.
• This role requires successful completion of all three levels of TD Operational Risk Management certification within 12 months from the start date.

Customer Accountabilities

• Develops and operationalizes standards, policies, and processes to identify, report, and mitigate overall risk exposures within the business.
• Proactively analyzes potential risks and ensures key risks are aggregated/escalated to appropriate areas.
• Supports ongoing risk measurement activities by acquiring, analyzing, and reporting business operational or relevant loss data.
• Establishes and provides regular risk analysis and reporting on operational loss performance of the business.
• Supports business with analysis and reporting on risk issues and their impact, which may include scenario analysis.
• May be responsible for coordinating business continuity management (BCM) processes and supporting regulatory/compliance-related initiatives impacting overall risks to the business (e.g., CDIC, anti-money laundering).
• Supports established enterprise-wide risk escalation, review and approval processes, data management, policies, and risk assessment processes.
• Contributes to the monitoring of Key Risk Indicators through the identification of key risk drivers for the business.
• May also monitor/report on compliance, management, and strategic initiatives.
• Provides regular commentary and industry analysis in supporting the development/maintenance/oversight of policies/procedures/practices.

Shareholder Accountabilities

• Adheres to enterprise frameworks or methodologies that relate to activities for our business area.
• Ensures respective programs/policies/practices are well managed, meet business needs, comply with internal and external requirements, and align with business priorities.
• Consistently exercises discretion in managing correspondence, information, and all matters of confidentiality; escalates issues where appropriate.
• Ensures business operations are in compliance with applicable internal and external requirements (e.g., financial controls, segregation of duties, transaction approvals, and physical control of assets).
• Participates in cross-functional/enterprise initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations.
• Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience.
• Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, and assess the effectiveness of programs/policies/practices.
• Monitors service, productivity, and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exist.
• Leads/facilitates and/or implements actions/remediation plans to address performance/risk/governance issues.
• Actively manages relationships within and across various business lines, corporate and/or oversight functions, and ensures alignment with enterprise and/or regulatory requirements.
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts.
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite.

Employee/Team Accountabilities

• Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation, and teamwork, and ensures timely communication of issues/points of interest.
• Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit.
• Keeps current on emerging trends/developments and grows knowledge of the business, related tools, and techniques.
• Participates in personal performance management and development activities, including cross-training within own team.
• Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities.
• Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences, and leveraging best practices.
• Leads, motivates, and develops relationships with internal and external business partners/stakeholders to develop productive working relationships.
• Contributes to a fair, positive, and equitable environment that supports a diverse workforce.
• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally.

Pay

$72,280 - $117,520 USD

Schedule

40 hours per week

Physical Requirements

• Domestic Travel: Occasional (1-33%)
• International Travel: Never (0%)
• Performing sedentary work: Continuous (67-100%)
• Performing multiple tasks: Continuous (67-100%)
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