Senior Global Trade Compliance Manager

About the role

Lime is seeking a Global Trade Compliance Manager to lead the development and execution of the company's international trade compliance program. This role supports global expansion, manages regulatory risk, and builds scalable compliance processes.

Responsibilities

• Design, implement, and continuously improve a global trade compliance program aligned with high-growth, multi-market operations
• Ensure compliance with import/export regulations across key regions (e.g., EU, US, APAC), including customs, sanctions, and export controls
• Classify micromobility products (e-scooters, e-bikes, IoT devices, spare parts, and lithium-ion batteries) using HS codes and determine duties and tariffs
• Oversee compliance related to the international movement of lithium-ion batteries, including hazardous materials (dangerous goods) regulations (IATA, IMDG, ADR)
• Manage export control processes, including licensing requirements for embedded software, GPS/IoT components, and encryption technologies
• Partner closely with Supply Chain, Logistics, Hardware, Legal, and Operations teams to ensure compliant and efficient global distribution
• Support market entry into new countries by assessing trade compliance requirements and regulatory barriers
• Provide detailed analytics around business financial impacts for global duties and tariffs for financial planning and budgeting
• Manage Duty Drawback and Tariff refund processes
• Maintain relationships with customs brokers, freight forwarders, and relevant government authorities
• Set scalable methods for classification, compliance workflows, and audit readiness across key markets
• Influence cross-functional decisions by translating regulatory requirements into clear business trade-offs (e.g., cost, speed, risk)
• Lead investigations and resolution of compliance issues, disclosures, or audits
• Develop and deliver training programs for internal stakeholders across global teams

Requirements

• Bachelor’s degree in International Business, Supply Chain, Law, Engineering, or related field (Master’s preferred)
• 6–10+ years of experience in global trade compliance, ideally within hardware, mobility, automotive, or consumer electronics industries
• Strong knowledge of customs regulations, export controls, and sanctions regimes across multiple jurisdictions
• Direct experience handling battery shipments and dangerous goods compliance strongly preferred
• Familiarity with trade compliance systems and ERP platforms
• Professional certifications (e.g., Licensed Customs Broker, CCS, or equivalent) are a plus

Qualifications

• Ability to operate in a fast-paced, high-growth, and operationally complex environment
• Strong problem-solving skills with a pragmatic, business-oriented mindset
• Excellent cross-functional collaboration and stakeholder management
• High attention to detail with the ability to scale processes globally
• Strong communication skills, including the ability to translate regulations into actionable guidance
• Proactive, hands-on approach with a builder mentality, able to create scalable processes while staying close to day-to-day operations

Skills

• HS classification, origin determination, and valuation methodologies
• Knowledge of trade compliance systems and ERP platforms
• Experience with battery shipments and dangerous goods compliance
• Ability to influence cross-functional decisions

Benefits

• Comprehensive Health & Wellness: Medical, dental, and vision plans; life and disability insurance; HSA contributions
• Financial & Retirement Planning: 401(k) plan with pre-tax and Roth options; company-funded mental health benefits
• Family & Fertility Support: Parental leave; fertility and family-forming benefits
• Paid Time Off: Unlimited vacation; paid leaves; 10 company holidays
• Unique Lime Perks: Vehicle use; phone allowance; learning and development days; access to perks like One Medical, Wellhub, and Headspace