Senior Global Sales Director, Global Enterprise & Transient (Remote)

About the role

Hyatt Hotels Corporation seeks an enthusiastic, strategic, and collaborative Senior Global Sales Director to join our Hyatt Sales Force Global Enterprise / Transient Team. This is a unique opportunity to play a highly visible leadership role within Hyatt's commercial organization, helping shape the future of our Business Travel and Extended Stay strategies while leading a talented team of sales professionals. As a key member of the Hyatt Sales Force leadership team, you will have the opportunity to influence enterprise-wide initiatives, build strategic partnerships across the organization, and drive programs that create value for customers, hotels, and stakeholders. You will collaborate with leaders across Commercial Services, Revenue Management, Distribution, and Field Sales to identify new opportunities, foster innovation, and advance Hyatt's commercial priorities.

Who you are

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.

Responsibilities

• Lead, coach, and develop a team of six Business Travel Sales Directors and the Director of Extended Stay to achieve individual and team sales targets and organizational goals
• Foster a high-performance culture through employee engagement, talent development, succession planning, and performance management initiatives aligned with Hyatt's leadership expectations and values
• Partner with the RVP and HSF Leadership to identify, develop, and prepare future leaders through succession planning, talent assessment, coaching, and targeted development initiatives that strengthen organizational capability and leadership bench strength
• Partner with HSF Leadership to develop and execute the strategic vision, operating plans, annual objectives, key performance indicators, and budget priorities for Hyatt's Global Enterprise, Transient, and Extended Stay teams
• Serve as a senior leader within Hyatt Sales Force, influencing business decisions and fostering collaboration across the broader Commercial Teams
• Lead the strategy, governance, and execution of key transient programs and initiatives, including Extended Stay, Billing Solutions, and Emergency Response programs, ensuring alignment with Hyatt's commercial objectives
• Partner with the RVP and key stakeholders to drive organizational effectiveness, change management, cross-functional alignment, and continuous improvement initiatives that support evolving business priorities and commercial objectives
• Champion the development and continuous evolution of Hyatt's transient sales enablement strategy, delivering programs, tools, and resources that strengthen seller effectiveness, drive consistency, and support organizational priorities across hotel and field sales teams
• Act as a key advisor to HSF and Field Leadership by providing market insights, business intelligence, and performance recommendations that support enterprise commercial objectives
• Collaborate with the RVP to evaluate emerging industry trends, customer needs, and competitive dynamics, translating insights into actionable growth strategies
• Advance process improvements, uncover operational efficiencies, and deliver actionable insights that accelerate business performance for the rate loading and transient sales / RFP process through partnership with various teams including Distribution, Revenue Management, and Field Leadership
• Continuously advance expertise in Hyatt's reporting platforms to analyze and address production tracking and compliance
• Cultivate strategic relationships with key customers, industry organizations, business partners, and hotel stakeholders to advance commercial objectives, drive customer preference, and identify growth opportunities
• Represent Hyatt as a senior commercial leader and brand ambassador at customer engagements, executive business reviews, industry events, and internal leadership forums, influencing stakeholders and strengthening Hyatt's industry presence
• Provide leadership and oversight for internal and external meetings, customer events, and engagement initiatives that support Hyatt Sales Force priorities and commercial objectives

Qualifications

• Minimum 10 years of hotel sales and operations experience
• Expert knowledge of the Corporate Travel / Transient segment, including established customer and industry relationships
• Proven ability to lead, develop, and mentor high-performing teams, including experience with talent management, succession planning, and organizational development
• Exceptional presentation and communication skills, with the ability to effectively influence and engage senior leaders, customers, and cross-functional stakeholders through clear, compelling, and data-driven messaging
• Strong business acumen with the ability to apply a customer-focused and sales-oriented perspective to strategic decision-making
• Highly organized with demonstrated ability to prioritize, delegate, and manage multiple initiatives in a complex, fast-paced environment
• Strong analytical skills with the ability to translate market intelligence, customer insights and performance data into actionable business strategies
• Proven experience utilizing and quickly mastering reporting platforms and business intelligence tools, with comprehensive knowledge of rate loading processes, distribution systems, and the interoperability of hotel commercial technologies
• Advanced knowledge of Envision or other CRM tool, Cvent Transient, ThoughtSpot, Cognos and Microsoft Office applications
• Demonstrated sound judgement and ability to make decisions aligned with business objectives, established guidelines, and Hyatt's values and leadership expectations
• Proven ability to influence and drive results across a matrixed organization through collaboration, relationship management, and strategic leadership

Preferred qualifications

• Bachelor's degree in Business, Hospitality Management, Marketing, or a related field
• Comprehensive knowledge of hotel sales (BT and MICE), revenue management, and commercial business practices
• Knowledge of and experience with the Extended Stay segment, including customer buying behaviors, program development, and sales strategies that drive long-term business growth
• Previous experience leading sales professionals and managing high-performing teams
• Advanced proficiency in Microsoft Excel, including data analysis, reporting, and performance tracking
• Working knowledge of industry RFP platforms and tools, including ReadyBid, Tripbam, BTP, and RateFinding, Vindow
• Experience utilizing hotel commercial and distribution systems such as SynXis, Agency360, or similar technologies
• Knowledge of corporate travel programs, supplier negotiations, and transient account management strategies
• Experience leading cross-functional initiatives, change management efforts, or commercial transformation projects

Benefits

• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

Pay

The salary range for this position is $120,000 - $160,000. This position is also eligible to participate in a Sales Incentive Plan.

Schedule

This is a fully remote position with approximately 40% travel required to support customer meetings, industry events, business reviews, hotel visits, internal meetings, and other business-related activities.