Senior Global GTM Enablement Manager
About the role
The Senior GTM Enablement Manager at Commerce is responsible for designing and executing enablement programs that equip the full revenue organization to perform at a higher level in the field. This role focuses on the design and global execution of seller-facing enablement programs, ensuring that the full revenue org, including AEs, SDRs, Account Managers, CSMs, and their managers, are equipped to handle complex commerce challenges.
Responsibilities
Own the design and global execution of seller-facing enablement programs that equip the full revenue org — AEs, SDRs, AMs, CSMs, and their managers — to perform at a higher level in the field.
Partner closely with the GTM Enablement Lead and cross-functional stakeholders to turn capability gaps into high-impact programs.
Design for retention, not just delivery. Build for the sales cycle, not the training calendar. Use every tool available, including AI, to produce content faster, reinforce more effectively, and measure what actually matters.
Define success metrics for each program (leading + lagging): confidence, adoption, narrative usage in calls, discovery quality, stage progression, attach rate, and win-rate signals.
Drive alignment across regions/segments by adapting delivery while maintaining narrative consistency and measurement standards.
Requirements
6+ years in sales enablement, field enablement, revenue training, or a related GTM-facing function in a SaaS environment.
Demonstrated experience designing and delivering blended enablement programs that produce measurable behavior change — not just completion rates.
Strong live and virtual facilitation skills with the ability to hold large and small audiences, adjust dynamically, and run interactive sessions that build skill under pressure.
Hands-on experience running a manager-first enablement motion — building the toolkit, running the cadence, and holding managers accountable for reinforcement.
Quota-carrying sales or solution consulting experience — you have been in front of a customer and you design content from that lens.
Advanced working fluency in AI-assisted content creation and productivity workflows, including AI role-play configuration, video module production, and presentation design tools (Claude, ChatGPT, HeyGen, Gamma, or equivalent).
Proficiency in Gong intelligence platform to identify field gaps, track narrative adoption, and surface coaching signals.
Familiarity with instructional design frameworks (ADDIE, Kirkpatrick, Bloom's Taxonomy) and the ability to apply them without over-engineering programs.
Experience rolling out sales methodology (MEDDPICC, SPICED, Command of the Message, or equivalent) across a distributed revenue team.
Strong program management, communication, and cross-functional influence skills.
Self-directed and scrappy — you don't need perfect conditions or a large team behind you to do great work at a global scale.
Qualifications
Advanced degree in Business Administration, Marketing, Communications, or a related field.
Proven ability to lead and manage a team of enablement professionals.
Experience with CRM systems like Salesforce.
Excellent written and verbal communication skills.
Ability to work independently and manage multiple projects simultaneously.
Skills
Strong facilitation and live delivery skills.
Advanced proficiency in AI-assisted content creation and productivity workflows.
Experience with Gong intelligence platform.
Knowledge of instructional design frameworks.
Experience with MEDDPICC, SPICED, Command of the Message, or similar sales methodologies.
Benefits
Commerce offers a comprehensive benefits package that includes:
Health insurance options
Retirement savings plan
Flexible spending accounts
Employee assistance programs
Professional development opportunities
Flexible work arrangements
Pay
$92,947.00 - $145,421.00
Final compensation will be determined based on factors such as relevant experience, skills, qualifications, and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams.
Schedule
Full-time position