Senior Global Event Operations Lead

Overview

Atlassian encourages flexible work arrangements and virtual interviews. They hire globally and organize events virtually. Seeking a Senior Global Event Operations Lead to manage events ranging from 100 to over 5,000 attendees.

Responsibilities

• Team Leadership: Lead and mentor a team of event managers to manage an annual portfolio of proprietary events, aligning with business objectives.
• Strategic Collaboration: Work closely with senior leadership to create and refine event operations strategies to deliver against team and company OKRs.
• Operational Efficiency: Design and implement robust operational structures and processes to enhance team collaboration and efficiency, ensuring flexibility to meet changing demands.
• Data-Driven Insights: Utilize a data-driven approach to measure event performance and ROI, leveraging insights to continuously optimize event operations and improve attendee experiences.
• Cross-Functional Alignment: Foster collaboration among Sales, Marketing, and Partner stakeholders to deliver impactful events, navigating competing priorities and making strategic trade-offs as needed.
• Risk Management: Identify potential operational, financial, and customer experience risks, leading cross-functional problem-solving efforts to resolve issues swiftly and effectively.
• Budget Management: Oversee complex event budgets, including investment strategies and contract negotiation, ensuring timely and accurate financial tracking and reconciliation.

Qualifications

• Experience: 10+ years in event operations marketing roles, preferably within a brand-side corporation or agency; 7+ years in a high-growth enterprise technology environment.
• Leadership Skills: Proven experience managing teams, including early-career and senior members, with a track record of leading through change and inspiring cross-functional collaboration.
• Communication Skills: Excellent written and presentation skills, capable of articulating ideas clearly to senior and executive-level audiences.
• Event Operations Expertise: Proven experience in managing and executing events of various sizes, demonstrating strong attention to detail and a comprehensive understanding of all aspects of event operations, including logistics, content development, technology integration, production processes, and audience engagement strategies.