Senior Freight Forwarder,AOG Specialist, Aerospace

About the role

DSV is the world's 3rd largest supplier of global solutions within transport and logistics. Founded in 1976, DSV now operates in more than 80 countries, ensuring a steady supply of goods to production lines, outlets, stores, and consumers worldwide. The company specializes in transporting, storing, packaging, re-packaging, processing, and clearing all types of goods.

Responsibilities

• Ensure proper handling of AOG shipments from pick up to delivery and continuous information flow between shipper, consignee, customer and DSV network.
• Organize and coordinate Import/Export/Domestic AOG shipments (Aircraft on Ground) within DSV network (National and Global), including hazmat cargo, oversize shipments, monitoring customs clearance with local branch or RLF department.
• Daily data entry into AOG Desk log and record filing for record purposes and for review analysis by upper management when needed.
• Communicate with local branches, shipper, consignee, Schenker Network as necessary to ensure proper handling of shipments and on-time delivers. This includes daily communication with parties such as co-workers, vendors, suppliers, customers, airlines, subcontractors, third-parties, and nationally & internationally based shippers.
• Maintain oversight of AOG operations with Customers, Branches, and Network to ensure proper level of service.
• Ensure information flow to/from customers, to/from local branches and to/from Network via phone, fax, email, and web based application.
• Timely preparation of daily AOG shipments in strict adherence to USA branch and airline regulations and cut off times.
• Ensure all documentation guidelines are met by the local branches according to the TSA regulations.
• Directly responsible for the daily maintenance and coordination of AOG shipments, client relationship development, and account servicing for key accounts based on customer contracts and SOP’s.
• Audit shipper paperwork and international transport documentation for completeness and accuracy.
• Book with airlines for international US export shipments to worldwide destinations selecting the best alternative based on the specific product location, cargo specifics, customer requirements, and transit time.
• Arrange shipment collection with trucking companies and integrators to ensure product is safely and efficiently transported to the departure airport.
• Pricing of AOG shipments nationwide to and from all worldwide locations according to customer needs. Responsible for USA import and export pricing, as well as collecting pricing from global locations for US customers.
• Monitor and safely handle aircraft engines nationwide on both import and export basis within customer and company requirements working in close coordination with qualified approved vendors.

Requirements

• A Bachelor's degree in business, logistics, or a related field is required.
• Professional certifications in freight forwarding, such as from the International Air Transport Association (IATA) or the National Customs Brokers and Forwarders Association of America (NCBFAA), may be preferred.
• 3-5 years of experience in freight forwarding, logistics, or a related field.
• Must be able to work on rotational shifts including morning, evening, nights, weekends and holidays.
• Experience shipping aircraft components including engines.
• Experience managing a team and working with clients is preferred.
• Strong knowledge of international shipping regulations, INCO terms, and customs procedures.
• Excellent communication and interpersonal skills, with the ability to interact effectively with clients, carriers, and colleagues.
• Proficiency in logistics software and systems, such as freight management platforms and ERP systems.
• Detail-oriented with strong problem-solving and analytical skills.

Qualifications

• Fluency in English is required.
• Knowledge of additional languages is a plus.
• Proficiency in Microsoft Office Suite.
• Experience with logistics software and systems is preferred.

Skills

• Knowledge of air freight logistics and customs regulations.
• Understanding of trade laws and regulations.

Benefits

• Comprehensive health benefits including medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources.
• Company-matching contributions up to 5% in the 401(k) plan.
• Paid time off, paid holidays, and additional floating holidays.

Pay

The expected base pay range for this position is $62,496 - $71,120 annually. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.

Schedule

This role involves working on a rotational 24/7/365 shift which includes morning, afternoon, night, weekend, and holiday work which rotates among the team members according to a predefined pattern.

Equal Opportunity Employer

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.

Additional Information

DSV provides a supportive and inclusive environment for its employees. For more information about DSV, visit dsv.com.