Senior Franchise Account Manager, Global Delivery Partnerships
About the role
The Global Delivery Partnerships team is looking for a sharp, highly-motivated individual to join our team which manages the largest global relationships in the restaurant vertical, such as Starbucks, RBI, McDonald’s, Subway & Yum! Brands.
What You'll Do
- Build relationships: lead day-to-day interactions with key decision-makers within your managed book of franchise groups
- Employ critical thinking and creative problem-solving skills to navigate relationships and difficult partner conversations
- Increase product adoption and secure marketing investment: clearly communicate the value of our products with a lens of creativity to differentiate our offerings
- Highlight key operational opportunities within your managed book of franchise groups and develop clear strategies to drive positive change
- Partner with cross-functional teams: be the voice of the customer and seamlessly navigate internal processes
- Handle the big picture and the tiny details: you are organized, timely and ensure nothing gets missed; you are also attuned to strategy and consistently come up with new ways to create or contribute to our partnerships
- Navigate difficult partner conversations and internal roadblocks
- Bring your analytical A-game: develop analyses with Global Partner Ops Analysts to understand trends, provide meaningful insights, and track the impact of initiatives against our goals.
- Lead recurring business reviews, as required, highlighting progress and remaining opportunities and driving product adoption
Basic Qualifications
- 5+ years of experience in account management, consultative sales, digital media, or business development
- Expert consultative selling skills with a track record of managing complex partnerships and driving product adoption
- Strong communication, presentation, and relationship management skills across multiple organizational levels
- Strong negotiation, forecasting, and problem-solving skills
- Proficient in using data and insights to inform strategy, influence stakeholders, and measure impact
- Skilled in building and executing joint business plans, prioritizing growth initiatives, and aligning stakeholders around a strategic vision
- Highly organized with strong pipeline management and the ability to balance short- and mid-term priorities
- Proficiency in Salesforce and Excel
- Bachelor’s degree or equivalent experience
Preferred Qualifications
- Experience managing/working with enterprise partnerships, franchise organizations, or global brands
- Background in QSR, restaurant advertising, or third-party marketplaces
- Speed, resourcefulness, and go-getter mentality. You are comfortable working in a fast-paced environment and navigating ambiguity.
- Creative thinker with a passion for problem-solving and driving innovation
- Data-driven decision-maker with strong analytical skills; able to translate insights into actionable recommendations and high-impact presentations
- Excellent negotiation, forecasting, and problem-solving abilities
- Coachable, receptive to feedback, and committed to personal and team development
- Adaptable with a high degree of ownership and accountability
Pay
The total on-target earnings (OTE) range for this position is USD $142,857 - USD $175,714. The OTE includes a base salary range of USD $100,000 per year - USD $123,000 per year and an annualized cash variable incentive target of USD $42,857 - USD $52,714.
Schedule
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Benefits
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.