Senior Forward Deployed Engineer

About The Role

Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Senior Forward Deployed Engineer.

You'll thrive here if you're passionate about tech and AI, stay up to date on the latest AI developments, and have extensive experience with Python, SQL, REST APIs.

What You'll Do

• Lead complex AI-driven Taktile deployments in production.
• Own technical delivery across multiple deployments, from scoping high-impact Agentic AI use cases to stable production.
• Apply your technical expertise, problem-solving skills and creativity to help organizations address real-world challenges.
• Your day could include designing solution architectures, developing decision logic and deploying production-grade Generative AI agents, or aligning with key customer stakeholders - all while ensuring an outstanding experience and rapid time to value for Taktile’s customers.
• Effectively scope work, sequence delivery, and proactively remove blockers, while making thoughtful trade-offs between scope, speed, and quality to ensure successful and timely project delivery.
• Partner with Taktile’s product management team to turn your understanding of customer needs into actionable product insights, directly influencing the evolution of Taktile’s product roadmap.
• Develop reusable resources, best practices, and tools to share your expertise and help scale the forward deployed engineering function across the organization.

About You

• Bring 4-6 years of engineering or technical deployment experience that includes customer-facing work.
• Have a strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science.
• Write and review production-grade Python and SQL, and have strong command of REST API design and integrations.
• Excel at breaking down complex problems and make quick, well-informed decisions even under pressure.
• Build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges.
• Collaborate, be curious, and low-ego - work well across product, engineering, and GTM teams, and bring a genuine desire to understand customers' businesses.
• Be open to a hybrid work model and can work from our NYC office at least three days per week.

Ideal Qualifications (but Not Required)

• Have 4-6 years of experience as a Forward Deployed Engineer, Solution Engineer, Implementation Specialist or an equivalent position within a B2B SaaS company.
• Have experience in building AI applications within financial services.
• Have experience in applying and optimizing statistical and machine learning models to solve business problems.
• Have experience with at least one of the major cloud platforms (AWS, Azure, GCP).

What we offer

• Work with colleagues that lift you up, challenge you, celebrate you and help you grow.
• Make an impact and meaningfully shape an early-stage company.
• Experience a truly flat hierarchy and communicate directly with founding team members.
• Have an opinion and voice your ideas, especially when they challenge the status quo.
• Learn from experienced mentors and achieve tremendous personal and professional growth.
• Get to know and leverage our network of leading tech investors and advisors around the globe.
• Receive a top-of-market equity and cash compensation package.
• Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
• Use the equipment of your choice including meaningful home office set-up.

About Us

Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding.

Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator.

About Your Employment

Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.

Your Privacy

We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references. We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.