Senior Forward Deployed Engineer

About the role

We are seeking a Senior Forward Deployed Engineer (FDE) to partner with our largest and most complex financial institution customers. In this role, you will work directly with banks and regulated enterprises to design, implement, and deploy secure, scalable solutions in production environments.

Responsibilities

• Embed with enterprise financial institution customers during discovery, design, implementation, and go-live
• Translate regulatory, security, compliance, and business requirements (e.g., SOC 2, PCI, FFIEC, GLBA) into technical designs and deployment plans
• Partner with customers to deeply understand their operational and strategic business challenges, and design solutions that drive measurable outcomes
• Design and build secure integrations using APIs, event-driven systems, and data pipelines
• Contribute production-grade code and reusable components that evolve into core product capabilities
• Implement solutions that meet performance, resiliency, auditability, and availability standards
• Serve as technical lead for customer deployments, including architecture reviews and risk assessments
• Collaborate closely with product, platform, security, and compliance teams to influence roadmap and prioritize features based on customer needs
• Identify systemic gaps across deployments and convert them into scalable product enhancements
• Troubleshoot complex issues across application, infrastructure, data, and security layers
• Develop reusable reference architectures, deployment patterns, and best practices for regulated environments
• Travel requirement ~ 40/50% to customer sites

Requirements

• 8+ years of experience as a software engineer or solutions engineer
• Strong experience building and deploying enterprise-grade systems in regulated environments
• Demonstrated ability to translate business problems into technical solutions and product improvements
• Proficiency in more than one of the modern programming languages (e.g., Java, Python, TypeScript, Go)
• Hands-on experience with APIs, authentication/authorization (OAuth, mTLS, SAML), and secure data handling
• Experience with cloud infrastructure and enterprise deployment models (AWS, Azure, GCP, hybrid, or on-prem)
• Solid understanding of non-functional requirements: security, compliance, availability, performance, and disaster recovery
• Strong product instincts and the ability to balance customer customization with scalable platform design
• Ability to communicate complex technical concepts clearly to engineering, security, and executive stakeholders
• Comfortable working directly with customers in high-stakes, high-visibility engagements

Qualifications

• Fluent written and oral communication in English
• Authorized to work for any employer in the U.S.

Skills

• Experience working with banks, credit unions, or payment networks
• Familiarity with financial data flows, core banking systems, or payment processing
• Exposure to risk management, audit, or vendor due diligence processes
• Experience participating in security reviews, architecture review boards, or regulatory exams

Benefits

Health & Wellness: Hybrid Work Opportunities, Flexible Time Off, Career Development & Mentoring Programs, Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents, Community Volunteering & Company Philanthropy Programs, Employee Peer Recognition Programs – “You Earned it”