Senior Forward Deployed Engineer

About the company

LSP44 is the AI-native agent and API infrastructure company for logistics service providers—3PLs, freight forwarders, and brokers who move the world’s freight. Built on more than a decade of the largest logistics data graph and carrier network on Earth (280,000+ carriers, 1.5 billion shipments, 706 million carrier events processed daily), LSP44 gives LSPs the AI agents, carrier infrastructure, and developer capabilities to embed intelligence directly into their own products and workflows.

LSP44 is the original infrastructure project44 built starting in 2014, and nine of the world’s ten largest logistics service providers already run on it. The company launched profitable on day one, with its own sales, engineering, and product leadership, and a mandate to move at the speed of the LSPs it serves.

About the role

Most engineers build for customers. Forward-Deployed Engineers (FDEs) build with them. You'll be embedded directly with high-value LSP accounts—owning integration architecture, customizing agent workflows, and serving as the ground truth between how LSPs actually operate and how our product team thinks they do. Your job is to transform logistics from a reactive service into a programmable network—replacing manual workflows with autonomous agent-to-agent coordination. What you learn in the field shapes the roadmap. You ship in weeks, not quarters.

Responsibilities

• Own end-to-end integration for dedicated LSP accounts—configure bi-directional webhooks and event-driven pipelines so AI agents can read, act, and write data into customer TMS, WMS, and ERP systems instantly.
• Unify disparate customer data into a single actionable signal—driving dynamic interoperability across core business systems.
• Customize interfaces and agent logic to fit existing LSP workflows across freight procurement, load tendering, and exception handling—reducing time-to-value and making adoption feel natural.
• Feed the right context to agents and debug decisions when they go wrong—tracing failures back to the specific data point, prompt, or tool use that caused them.
• Build event-driven pipelines (Kafka/PubSub) that carry agent intent at the scale of millions of logistics events per day.
• Serve as the ground truth—your field observations directly inform what gets on the roadmap and when.

Requirements

• 5+ years in software engineering, solutions engineering, or technical implementation in a customer-facing role.
• Mastery of API-first design and bi-directional webhook configuration.
• Experience with event-driven architecture and stream processing (Kafka, PubSub, or similar).
• Hands-on integration experience with TMS, WMS, or ERP systems.
• Strong debugging skills across distributed, agent-driven workflows.
• Deep domain knowledge in logistics—freight procurement, load tendering, carrier management, and exception handling. LSP customers don’t trust engineers who don’t understand their world. You need to speak their language to earn the right to change how they work.

Nice to have

• Experience with agentic AI systems—context feeding, prompt engineering, tool invocation, stateful agents.
• Prior experience in a forward-deployed or field engineering role.
• Containerization and orchestration (Docker, Kubernetes).

Work style

• You take ownership of outcomes, not just deliverables.
• You bring back what you see in the field and use it to make the product better.
• You move fast, iterate in the open, and don’t wait for perfect conditions.
• You can translate technical complexity to both engineers and LSP operators without losing either audience.

Work authorization & location

Candidates must be authorized to work in the US without current or future employer-sponsored visa support. This role is based in our headquarters and requires in-office presence 3 days a week.

Pay

The base salary range for this position is USD 130,000 – USD 190,000. Base salary is one component of LSP44’s total compensation package, which also includes stock options, bonus or commission eligibility (depending on role), and a benefits package tailored to your country of employment.