Senior Floor Technician

About the role

City Wide Facility Solutions is seeking a Senior Floor Technician to supervise and execute full-cycle hard and soft floor maintenance activities, including daily, interim, and restorative care. Responsibilities include cleaning and treating carpets and upholstery, maintaining hardwood floors (gym, stage, and dance floors), and working with vinyl composition tile (VCT), LVP, concrete, terrazzo, and other resilient flooring. The role also involves verifying contract compliance, enhancing client satisfaction, and collaborating with Independent Contractors (IC).

This position requires the ability to work independently and with others in various facilities, such as industrial, manufacturing, office, medical, and retail environments. The Senior Floor Technician must exercise good judgment in addressing client concerns and escalating issues to management.

Responsibilities

• Perform daily, interim, and restorative maintenance on hard and soft flooring.
• Clean and treat carpets and upholstery.
• Screen, tack, and recoat hardwood floors (e.g., gym, stage, and dance floors).
• Strip, top-scrub, burnish, and finish VCT, LVP, concrete, terrazzo, and other resilient flooring.
• Verify contract compliance and increase client satisfaction.
• Work productively with Independent Contractors (IC).
• Report client concerns to management and collaborate to meet client needs.
• Supervise and evaluate employees.
• Stay abreast of floor cleaning techniques and preventive maintenance of equipment.
• Use and maintain hand, power, and truck-mounted tools.
• Adhere to federal, state, and local codes, regulations, and ordinances (e.g., NFPA, OSHA, ADA).
• Plan, organize, and meet predetermined deadlines.
• Recognize and report hazards, applying safe work methods.

Requirements

• High school diploma or GED.
• Ten years of verifiable floor care experience.
• Three years of prior management experience, including coaching, motivating, developing, and leading teams across multiple units or locations.
• Working proficiency in Spanish.
• Strong planning, organization, and attention to detail.
• Excellent communication and interpersonal skills.
• Innovative mindset with a focus on continuous process improvement.
• Proficiency in MS Office, email, and internet.
• Knowledge of floor care trade practices and procedures.
• Knowledge of carpet, hardwood, and VCT floor cleaning chemicals, solutions, and solvents.
• Knowledge of federal, state, and local codes (e.g., NFPA, OSHA, ADA).
• Knowledge of respiratory protective equipment.
• Ability to pass an OSHA physical examination for respiratory protective equipment use.
• Ability to obtain respirator certification.
• Ability to wear respiratory protection and other personal protective equipment (PPE).
• Ability to perform strenuous physical work, including safely moving and relocating heavy objects (50-100 lbs. occasionally, 25-50 lbs. frequently, 10-25 lbs. constantly).
• Ability to work flexible hours for efficient department operation.
• Ability to work cooperatively with employees, contractors, vendors, outside agencies, and the public.
• Physical and mental stamina commensurate with the responsibilities of the position.

Physical Demands

• Constant sitting, bending, standing, driving, and phone use (call/text/email).
• Ability to exert force: 50-100 lbs. occasionally, 25-50 lbs. frequently, 10-25 lbs. constantly.
• Occasional use of safety equipment, including safety glasses, respirators, hearing protection, and steel-toed work boots.
• Proper gowning for controlled environments, such as clean rooms.

Schedule

• Full-time, non-exempt position.
• Weekend (Saturday, Sunday): 8:00 am - 5:00 pm.
• Weekday (Monday - Wednesday): 4:00 am - 1:00 pm.

Pay

Base pay: $25-30/hour.

Benefits

• 3% Safe Harbor 401k contribution.
• $750/month company contribution to health, vision, and dental insurance.
• Generous PTO and paid holiday plan.
• Career advancement opportunities within a growing company.