Senior Flights Inventory Operations Specialist

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact. We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.

Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential.

At Perk, our Inventory Operations team ensures the travel and spend content powering our platform is accurate, reliable, and high-quality. We're hiring a Senior Inventory Operations Specialist to raise the bar on how we operate, building the systems, standards, and frameworks that sustain quality and scalability across the domain. Flights are the highest-stakes inventory type we manage: schedule changes, fare rules, and GDS/NDC supplier feeds all have to reconcile in real time, with zero tolerance for stale or wrong data reaching a booking. This is a senior IC role, not a management track. You'll balance short- and long-term priorities, use data as a strategic asset, and influence product and tooling decisions. Based in our Barcelona office three days a week, you'll report to our Director of Operations, alongside 8 other Inventory Ops specialists.

About the role

This is a senior individual contributor role where you'll set standards for teams you don’t manage—your influence comes from being right, not from authority. You'll shape how the Inventory Operations team operates, coach others, and drive cross-functional initiatives with lasting impact on inventory performance and reliability.

Responsibilities

• Define operational standards that reduce BAU workload and increase reliability across teams and markets.
• Lead retrospectives and drive scalable process refinements.
• Balance domain and company goals, making trade-offs with business impact in mind. Set ambitious OKRs and recognize when diminishing returns mean it's time to redirect focus.
• Formulate analytical questions that reveal root causes and trends. Synthesize complex insights into clear recommendations, and guide teammates in interpreting data accurately.
• Anticipate how airline schedule changes, fare filings, or supplier feed updates affect performance. Influence product and tooling decisions, define technical standards, and build governance frameworks that scale across markets.
• Drive automation, monitoring, and workflow improvements that span multiple teams. Own the cadence that ties inventory reliability (uptime, content accuracy rate) directly to revenue impact for senior stakeholders.
• Build and evaluate AI-assisted workflows for supplier-content triage and anomaly detection, define what "good" looks like, set guardrails for auto-actioned changes, and make the build-vs-buy call on tooling.

Requirements

• Operational Depth: You've owned a flights or airline-inventory workflow end-to-end (schedules, fares, or GDS/NDC content), not just executed steps someone else designed, and can point to where you expanded its scope.
• Domain Mastery: Expert technical knowledge of airline inventory, schedules, fares, availability, GDS and NDC content flows, plus the APIs and booking infrastructure that surface it. You can anticipate how an airline schedule change or fare filing ripples through the ecosystem.
• Strategic Thinking: You connect operational work to business outcomes and make trade-offs confidently. You see the big picture without losing sight of execution quality.
• Coaching Ability: Experience mentoring others, even without formal management responsibility. You raise the bar for those around you.
• Process Design Expertise: Proven ability to design frameworks and governance models that scale.

Pay

Compensation for this role is a combination of salary and stock options. The anticipated base salary range is $106,000 – $134,500 per year. Actual compensation may vary based on specific qualifications, experience, and other job-related factors.

Schedule

This role requires you to be based in our Barcelona office three days a week, with the flexibility to work remotely the remaining two days. You must be within commuting distance of our hubs. For certain roles, we can assist with relocation from anywhere in the world.