Senior Fire Alarm Technician and System Programmer

Responsibilities

• Perform installations, troubleshooting, and maintenance of low voltage panels, wiring, and associated devices, with a strong focus on fire alarm systems.
• Utilize your expertise to proctor, coach, and teach other team members, fostering a collaborative and knowledge-sharing environment.
• Deliver reliable and top-notch customer support, offering clear instructions on system operation and functionality.
• Conduct thorough system testing and signal verification to ensure optimal performance and compliance.
• Maintain a well-organized inventory of equipment, tools, and necessary resources in the company vehicle.
• Make effective use of technical resources, information, and support to efficiently complete assigned tasks.
• Ensure tasks are progressed and completed within defined timelines, meeting or exceeding project expectations.
• Create detailed documentation of services performed, hours worked, and task-related activities.
• Demonstrate a strong work ethic, meticulous attention to detail, and proactive problem-solving skills.
• Lead by example with excellent communication, both written and verbal, when collaborating with team members and customers.
• Act as a point of reference for complex field situations, identifying and implementing effective resolutions.
• Manage multiple projects simultaneously, providing guidance to ensure successful outcomes.
• Collaborate with team members, project managers, and other stakeholders to ensure seamless project execution.
• Complete additional projects and assignments as directed by management.

Qualifications

• A High School Diploma/Vocational Training.
• A minimum of five (5) years of relevant experience in fire alarm systems and low voltage installations.
• Mastery knowledge of enterprise intrusion systems, fire systems, CCTV, intercom access control systems.
• Full understanding of local and national codes, including OSHA and HAZCOM Regulations.
• Proficiency in interpreting and applying the national electronic code, state, and local construction codes.
• Strong communication and leadership skills, enabling effective collaboration and guidance for team members.
• Ability to determine and implement resolutions for complex field situations.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to manage multiple projects concurrently.
• Valid driver’s license and ability to pass a drug screening.
• Certifications/Licenses: EST 3 or EST 4 Programmer Experience. NICET Level II Certification (fire alarm systems), preferred- not required. Relevant product certifications and licenses required by national, state, and local codes.