Senior Fire Alarm Technician and System Programmer

About the role

We are seeking experienced Senior Fire Alarm Technicians and System Programmers to join our team. This role requires a deep understanding of fire alarm systems, low voltage panels, and associated devices, along with exceptional programming and troubleshooting skills. You will install, program, and commission fire alarm and low voltage systems in medium to large commercial buildings, mentor team members, and ensure high-quality customer support.

Responsibilities

• Perform installations, troubleshooting, and maintenance of low voltage panels, wiring, and associated devices, with a focus on fire alarm systems.
• Proctor, coach, and teach other team members to foster a collaborative and knowledge-sharing environment.
• Deliver reliable customer support, providing clear instructions on system operation and functionality.
• Conduct thorough system testing and signal verification to ensure optimal performance and compliance.
• Maintain a well-organized inventory of equipment, tools, and resources in the company vehicle.
• Utilize technical resources and support to efficiently complete assigned tasks within defined timelines.
• Create detailed documentation of services performed, hours worked, and task-related activities.
• Demonstrate a strong work ethic, attention to detail, and proactive problem-solving skills.
• Lead by example with excellent written and verbal communication when collaborating with team members and customers.
• Act as a point of reference for complex field situations, identifying and implementing effective resolutions.
• Manage multiple projects simultaneously, providing guidance to ensure successful outcomes.
• Collaborate with team members, project managers, and stakeholders for seamless project execution.
• Complete additional projects and assignments as directed by management.

Requirements

• High School Diploma or Vocational Training.
• Minimum of five (5) years of relevant experience in fire alarm systems and low voltage installations.
• Mastery of enterprise intrusion systems, fire systems, CCTV, intercom, and access control systems.
• Full understanding of local and national codes, including OSHA and HAZCOM Regulations.
• Proficiency in interpreting and applying the national electronic code, state, and local construction codes.
• Strong communication and leadership skills for effective collaboration and guidance.
• Ability to resolve complex field situations.
• Excellent organizational skills with the ability to manage multiple projects concurrently.
• Valid driver’s license and ability to pass a drug screening.

Qualifications

• EST 3 or EST 4 Programmer Experience.
• NICET Level II Certification (fire alarm systems) preferred but not required.
• Relevant product certifications and licenses required by national, state, and local codes.

Work Environment and Physical Requirements

• Occasional exposure to extreme weather conditions, electrical hazards, and challenging work environments.
• Physical tasks include standing, walking, sitting, climbing, lifting up to 50 lbs, and working in confined spaces.
• Ability to work with ladders, scaffolding, high lift equipment, wires, ducts, crawl spaces, and attics.
• Full-time availability with on-call flexibility and occasional travel on short notice.
• Proficiency in driving a motor vehicle for extended periods, including days and evenings.

Benefits

• 401(k) Plan: With matching contributions.
• Paid Holidays and PTO: 8 paid holidays and 10 PTO days, increasing with tenure.
• Healthcare Coverage: Reduced-cost medical insurance, dental, and vision coverage.
• Flexible Spending Account: For managing healthcare expenses.
• Additional Benefits: Short-Term Disability, Life Insurance and AD&D, Critical Illness and Accident Coverage.
• Weekly Paydays: Paychecks every Friday.
• Employee Appreciation Events: Lunches, holiday celebrations, department activities, and outings.
• Employee Assistance Program: Access to over 10,000 providers for face-to-face or telehealth counseling.
• Pet Insurance: Coverage options for your pets.

Pay

USD $35.00 - USD $42.00 per hour.