Senior Fire Alarm Programming Technician
About the role
VSC Fire & Security delivers integrated, cutting-edge fire protection, life safety and security solutions, including fire suppression and detection systems, fire sprinklers, alarms and security systems. The company was founded in 1958 on quality craftsmanship and exceptional customer service, with integrity and reliability at the center of everything we do.
As the premier provider of fire protection and life-safety solutions across the Southeast, VSC Fire & Security provides every customer with comprehensive solutions through outstanding design, efficient installation, reliable service and repair, and thorough inspections.
VSC Fire & Security in Richmond, Virginia is seeking candidates for the position of Experienced Senior Fire Alarm Programming Technician. Relocation costs covered.
Responsibilities
Integrated Systems Service Technician provides safe and efficient service on multiple integrated systems. Resolves technical issues and gives potential resolution to unresolved issues.
Technician will:
- Program and service Notifier systems
- Install, test, and repair security, camera, access control, suppression, and fire alarm systems
- Troubleshoot system malfunctions and false alarms
- Program multiple types of systems and test for proper operation
- Consult with client on system issues; provide recommendations for repair
- Use blueprints or building plans to determine proper systems to install/service based on building layout and setting
- Run wiring and circuits, install hardware, and attach electrical wires
- Inspect and test systems, batteries, and electrical wiring; make adjustments, and repairs as required
- Replace malfunctioning hardware when necessary
- Ensure systems comply with NEC and NFPA fire codes
- Explain and demonstrate system function and operation to end users
- Perform other related duties as required
- Be on call as required
- Serve as the first point of contact for customers seeking technical assistance over the phone or email
- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Provide support for form development and maintenance of inspection forms
Requirements
Two to three years of experience in Notifier programming and at least one year of servicing one or more of the following systems: fire alarm, security systems, camera systems, access control, or similar systems.
Must be:
- Proficient in following written and verbal instructions, with exceptional attention to detail and communication skills
- Able to maintain productivity in the field, set goals, and meet service schedule
- Competent in reading plans, documents, meters, and to discern colors for safety signage
- Able to follow written and verbal instructions
- Exceptional attention to detail and communication skills
- Eager for professional development and growth
- Able to pass various background checks
- Have reliable transportation, valid State Driver's License with acceptable driving record for use of company vehicle
Desirable (but not required):
- NICET II or III in FAS along with I or II in ITFAS, Notifier, Avigilon, or other manufacturers certifications
Benefits
What We Offer:
- Competitive pay $25.00 - $45.00 based on experience
- Overtime eligible
- Company vehicle and fuel card for applicable positions
- Company cell phone and/or tablet for applicable positions
- Company Laptop for programming FACP's and Security Head-in's
- Paid vacation and company holidays
- Medical, dental and vision insurance options for you and your family
- Health Savings Account (HSA) or Flexible Spending Account (FSA)
- Company paid life insurance for full time employees
- Employee apparel program
- Company paid long term disability insurance
- Bonus for referring new employees
- Parental leave for full-time employees
- Employee Assistance Program (EAP)
- Boot Allowance
- NICET certification test reimbursement
- Opportunities for training and advancement
- All needed Personal Protective Equipment (PPE) provided