Senior Financial Controller

About Us At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience. Position Summary Senior Financial Controller is responsible for the integrity of The Pharmacy Hub's accounting operations and financial reporting while leading the continuous improvement of the financial processes that support the business, including accounts payable, accounts receivable, inventory accounting, and operational controls. This role owns the monthly and annual close process, ensures financial statements are prepared in accordance with US GAAP, and serves as the company's senior accounting authority. As a key member of the Finance leadership team, the Operations Controller will partner closely with operations, warehouse, procurement, and executive leadership to strengthen financial processes, enhance inventory accuracy, improve operational efficiency, and support scalable business growth. The successful candidate will develop a deep understanding of how products, inventory, and cash flow throughout the organization and translate that knowledge into efficient, well-controlled financial operations. This role will lead process improvement initiatives, support ERP implementation and optimization, establish scalable accounting workflows, and help build best-in-class financial and operational controls. The Operations Controller will also play a key role in developing standardized procedures, training cross-functional teams on financial and inventory processes, and driving automation that improves accuracy, visibility, and efficiency across the organization. Senior Financial Operations Controller serves as the primary liaison for external auditors and CPA firms, overseeing audit readiness, coordinating all audit requests, and ensuring timely completion of financial reporting requirements. As TPH continues to grow, this individual will help build the accounting infrastructure, internal controls, policies, and financial systems necessary to support a larger, more complex organization. This position reports directly to the CFO and currently manages the Senior Accountant, Financial Analyst, and Accounts Receivable Specialist. The team structure is expected to evolve as the Finance organization expands. This is a highly hands-on leadership role. The ideal candidate combines strong technical accounting expertise with a proven ability to implement systems, improve business processes, and execute operational initiatives. Success requires a collaborative leader who enjoys working cross-functionally, solving complex problems, and personally driving meaningful improvements throughout the organization. Work Arrangement: 100% On-Site, Davie, FL. This position is strictly in-office — no remote or hybrid option is available. The role requires a minimum of 44 hours per week worked on-site. Core Responsibilities Accounting Close & Financial Reporting Own and manage the monthly, quarterly, and annual accounting close cycle across multiple affiliated organizations rolled up into combined financials; prepare and review journal entries, account reconciliations, and supporting schedules to ensure the general ledger is accurate and closed on timePrepare financial statements in accordance with US GAAP, including income statement, balance sheet, and cash flow statement; present results to the CFO with variance explanations and commentaryMaintain the chart of accounts and general ledger structure within TPH's ERP system; ensure consistency of account coding across all transactions and functionsCoordinate with FP&A to ensure actuals are accurately reflected in financial models, forecasts, and variance analyses; provide accounting inputs to the budgeting and planning process Process, Systems & ERP Implementation Lead the evaluation, selection, and rapid implementation or migration of TPH's ERP platform, minimizing disruption to daily operationsOwn end-to-end redesign of the AP process; resolve all current AP issues (backlog, errors, missing controls) and stand up a standardized, automated workflowBuild TPH's AR function from the ground up, replacing ad hoc, memo-based collection practices with standardized, automated invoicing, collections, and dispute-resolution processesIdentify manual, error-prone, or undocumented processes across the department and convert them into documented, automated, repeatable procedures Inventory & Business Operations Develop a full working understanding of TPH's business model, product flow, and warehouse/inventory operations from receiving through fulfillmentPartner with warehouse, purchasing, and operations teams to ensure inventory processes are accurate, controlled, and properly reflected in the ERP and financial systemsPersonally train non-financial staff (warehouse, purchasing, fulfillment) on the inventory and financial-control procedures relevant to their rolesMonitor and account for inventory adjustments, write-offs, and shrinkage; own inventory accuracy as a core deliverable Audit, Compliance & Internal Controls Serve as TPH's primary point of contact for external auditors and CPA firms; own audit readiness year-round, not just during fieldwork — maintain audit-ready workpapers, PBC lists, and reconciliations on an ongoing basisDesign, implement, and maintain internal controls across ordering, receiving, inventory, and auditing processes to close TPH's current control gapsEnsure compliance with applicable accounting standards, tax obligations, and regulatory requirements, including Florida state tax and sales tax nexus analysisIdentify control gaps and accounting policy needs as TPH scales; draft and implement policies and procedures that formalize best practices and reduce financial risk Department Leadership, Culture & External Relations Take direct, hands-on ownership of fixing the current state of the department — not just directing others to fix itDirectly manage the Senior Accountant, Financial Analyst, and Accounts Receivable Specialist; set clear expectations, review work for accuracy, and develop each team member's capabilityDrive a culture shift toward accountability, documentation, and continuous improvement; rebuild communication and collaboration within the teamOwn external relationships with key vendors and clients to ensure timely payments, resolve disputes, and protect TPH's standingSupport the CFO in financial due diligence, banking relationships, and other strategic finance activities that require accurate, well-documented accounting records How Success Is Measured Success in this role is measured primarily by operational outcomes, not solely by traditional financial-reporting metrics. Close timeliness and audit readiness remain baseline expectations, but the leading indicators of performance are: Inventory accuracy (cycle-count variance, shrinkage reduction)Reduction in invoice irregularities and AP errors/backlogShare of receivables moved onto a formal, automated AR process (vs. manual/memo-based collection)ERP migration/implementation milestones delivered on timeDocumented, automated process coverage across AP, AR, and inventory controls The initial probationary period is tied directly to completion of defined operational milestones (e.g., AP backlog resolved, AR process standardized, ERP implementation plan on track) — not tenure alone. What Success Looks Like Over Time Beyond the near-term operational milestones above, over the longer term this role is expected to: Build a finance department that can support a multi-site, national healthcare and pharmacy organizationImplement scalable systems and processes that reduce manual work and improve visibilityEstablish world-class AP, AR, Inventory, and Financial Reporting functionsDevelop future finance leaders and create depth within the organizationBecome a trusted business partner to Operations and Executive LeadershipDeliver accurate financial information quickly enough to drive real-time business decisions; create a culture of accountability, urgency, ownership, and continuous improvement Qualifications US based Bachelor's degree in accounting, finance, or a related field8 - 15 years of progressive accounting experience, including at least 3–5 years in a Controller, Assistant Controller, or senior accounting leadership roleStrong technical accounting background: GAAP, monthly/annual close, financial statement preparation, and hands-on audit liaison experienceProven track record personally implementing or migrating ERP systems. NetSuite experience strongly preferredDemonstrated hands-on experience fixing AP/AR processes, ideally in a business with physical inventory or warehouse operationsProven experience building and scaling a finance and accounting department from the ground up in a high-growth environment, including processes, systems, internal controls, KPIs, and real-time reporting dashboardsAbility to recruit, develop, and lead a high-performing finance team as the business grows in size and complexityExperience training non-financial staff on financial, inventory, or operational proceduresComfortable operating at both the technical-accounting level and the in-the-weeds operational execution levelStrong business acumen and a track record of partnering across Operations, Fulfillment, Procurement, Technology, Sales, and Executive Leadership rather than staying siloed in financeActive, hands-on user of AI tools in core finance work, not just for email or writing, such as automating reconciliations and close tasks, analyzing variances and large data sets, building reports and dashboards, documenting procedures, and streamlining AP/AR and inventory workflowsPharma, distribution, wholesale, or other inventory-intensive industry experience strongly preferredExperience supporting acquisitions, integrations, facility expansions, or new business launches strongly preferredAbility and willingness to work fully on-site at the Davie, FL office a minimum of 44 hours per week (no remote or hybrid option) Core Competencies Bias to action — genuinely rolls up their sleeves rather than staying at the strategy level while problems persist on the floorTechnical accounting judgment paired with a process-design and automation mindsetCross-functional communication and hands-on training abilityChange management and accountability-driven leadershipERP and systems fluencyAI-forward mindset: actively looks for ways to apply AI and automation to accounting and operational work to improve speed, accuracy, and visibilityBuilder mentality with a passion for creating scalable organizations, systems, and teamsHigh energy, highly motivated, and naturally driven to deliver resultsSelf-starter who identifies problems, develops solutions, and executes with minimal supervisionStrong sense of ownership and accountability; treats company objectives as their personal responsibilityObsessed with continuous improvement, efficiency, and operational excellenceThrives in an entrepreneurial environment where priorities evolve quickly and opportunities for improvement are constantHands-on leader willing to work alongside the team to solve problems and drive resultsUrgency without sacrificing accuracy, compliance, or quality Work Environment This is a strictly on-site role based at our Davie, Florida office and warehouse. Remote and hybrid work are not available for this position. The role requires working from the office a minimum of 44 hours per week, with additional time as needed during close cycles, audits, and key deadlines. The pace is driven by close cycles, audit timelines, CFO reporting deadlines, and operational turnaround goals. The Operations Controller is expected to divide time between desk-based accounting work and regular presence on the warehouse/operations floor, and will work closely and in person with the Senior Accountant, Financial Analyst, Accounts Receivable Specialist, warehouse and purchasing staff, CFO, FP&A, Pricing & Procurement, and external auditors. Physical Requirements The physical and mental demands described are representative of those an employee must meet to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Primarily desk-based with extended periods of computer use for journal entries, reconciliations, and audit workpapers, combined with regular time on the warehouse/operations floorClose visual acuity required for reviewing financial statements, general ledger detail, audit workpapers, account reconciliations, and ERP/inventory dataClear verbal and written communication required across in-person and written formats with financial and non-financial staff, the CFO, FP&A, Pricing & Procurement, and external auditorsAbility to read, analyze, and interpret US GAAP guidance, audit standards, financial statements, ERP reports, and regulatory requirementsRole is based fully on-site at the Davie office and warehouse (minimum 44 hours per week in office); occasional local travel to vendor or client sites as needed At-Will Employment Employment is at will and may be terminated at any time, with or without cause or notice, in accordance with applicable law. Pay Range: $135,000 USD - $165,000 USD Benefits: 401(k) with up to 4% matchingMedical, dental, vision and life insurancePaid time off that grows with your tenure Core Values The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability. Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needsInnovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomesContinuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients. You will play a pivotal role in maintaining these values and contributing to the company’s mission of redefining healthcare delivery through superior pharmacy services At The Pharmacy Hub, we don’t just offer jobs—we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success. If you’re ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions. The Pharmacy Hub is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Applicants requiring a reasonable accommodation to participate in the hiring process are encouraged to indicate this in their application. The Pharmacy Hub participates in E-Verify. A post-offer background check is required for all positions. Additional pre-employment screenings may apply depending on the role.