Senior Financial & Actuarial Consultant

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

About the role

Primary focus of this role is to provide guidance and assistance to account teams and clients by using financial decision-making tools, conducting client-facing meetings when appropriate, speaking effectively on behalf of the Financial & Actuarial Consulting team regarding core services, and acting as a mentor/coach to others on the team.

Responsibilities

• Apply advanced skills to provide and present monthly, quarterly, and annual reports that measure client financial status, track expenses by product line, renewal projections, funding levels, and rates.
• Communicate with Account Management teams and clients about abnormal conditions arising from the evaluation of these reports.
• Train and mentor subordinates.
• Maintain proficiency and understanding of various proprietary models and tools to calculate financial results.
• Analyze data from carriers on complex clients and provide recommendations to Account Management teams or clients to effectively negotiate rates and funding levels.
• Prepare, analyze, and consult on various client deliverables as defined by the scope of services of the Financial & Actuarial Consulting team.
• Demonstrate understanding of whether analysis “makes sense” and think beyond the numbers on the page.
• Conduct activities for special assignments as assigned by management.
• Maintain workflow tracking applications or logs as established by management and departmental guidelines.
• Be familiar with and communicate contract documents (e.g., summary of plan descriptions, Administrative Agreements) to guide subordinates in contract reviews and speak knowledgeably about them to consultants and clients.
• Evaluate, assign, monitor, and peer-review reports generated by Financial & Actuarial Consulting team subordinates when requested.
• Demonstrate competence in collecting required data and materials for successful project completion with minimal supervision.
• Serve as an expert resource to branch office staff to contribute toward measurable ROI of services and retention of clients.
• Stay abreast of local market trends to ensure branches have the tools needed to stay competitive.
• Assist in preparing presentations, campaigns, communication materials, newsletters, etc., for internal staff and clients/prospects regarding underwriting policies and scope of services.
• Manage escalated service issues to productive outcomes.
• Oversee communication from Analyst positions regarding processes and data needed to effectively analyze client financial status.
• Peer-review and suggest improvements for materials and notices shared across the region and/or divisional Financial Benefits Consulting team.
• Independently and successfully manage client accounts and workload.
• Articulate the format, content, and logic of all underwriting tools and client reports.
• Work with broad and unscheduled assignments requiring originality and ingenuity to develop best practices.
• Present new ideas/processes for improved client deliverables and team efficiency.
• Participate in and assist with conducting regularly scheduled Financial & Actuarial Consulting team meetings; lead sub-region Champion calls.
• Develop and maintain strong working relationships with all internal and external partners by demonstrating customer focus and work ethic.
• Provide assistance as needed to any member of the Financial & Actuarial Consulting team or branch location, including on-site client meetings.
• Effectively navigate through conflict and build positive relationships with outside vendors.
• Coach and mentor team members and less experienced staff.
• Lead and facilitate client meetings independently.
• Participate in team meeting trainings.
• Adopt a solutions-focused approach for addressing and resolving internal and external challenges.

Requirements

• Bachelor's degree and 5 years of experience with a Broker or Carrier, focusing on Health and Benefits.
• Working knowledge of Microsoft Windows applications and Microsoft Office.
• High degree of understanding of employee benefits funding mechanisms.
• Familiarity with carrier reporting systems.

Qualifications

• Competency with Microsoft Office and ability to work in a Windows environment.
• Advanced Microsoft Excel skills, including the ability to write and use formulas effectively.
• Highly organized with the ability to prioritize and meet deadlines.
• Strong follow-through process.
• Ability to persuade others to provide necessary items within pre-established timeframes.
• Ability to prioritize and communicate effectively to manage expectations.
• Superior problem-solving and analytical skills allowing tasks to be completed without supervision.
• Ability to multi-task effectively to meet deadlines and maintain smooth schedules.
• Excellent communication skills (both oral and written).
• Initiative to continue growing personally and professionally as industry and business needs change.
• Ability to work professionally as a team member in a group with diverse backgrounds.
• Demonstrated ability to lead/manage others, including effective delegation.

Benefits

• Competitive compensation.
• Comprehensive benefits programs designed to support your well-being.
• Career development opportunities and ongoing learning.
• A collaborative, people-first culture with accessible leadership.
• The opportunity to do meaningful work with global reach and local impact.

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.