Senior Finance Technology Manager

About the role

This is an exciting time to join the City of Richmond. The City is committed to nurturing talent, fostering growth opportunities, and building strong connections within its workforce. As the City continues to make strides toward becoming the employer of choice, it has implemented several employee benefit enhancements, including the Virginia Retirement System (VRS), a Language Incentive Referral Bonus, and a Tuition Assistance Program.

Responsibilities

• Provide second-level supervision, strategic leadership, and administrative oversight of all major and minor technology systems supporting the Finance Department, including MUNIS and RVAPay.
• Manage departmental system operations, oversee troubleshooting and validation processes, and direct complex technology initiatives.
• Ensure alignment with City policies and department goals through effective collaboration with the Department of Information Technology.
• Lead multi-functional teams and ensure secure, reliable, and efficient financial system performance.
• Provide high-level support for Department of Finance projects, backend FOIA data retrieval, and optimization of departmental workflows.
• Serve as department lead on Data Warehouse & Data Analytics initiatives.
• Provide hands-on support where and as needed to support department needs.
• Required to work during City closures due to public emergencies, critical or hazardous conditions, or inclement weather.

Department-Level Technology Leadership & Oversight

• Provide second-level supervision over all major and minor technology systems within the Finance Department.
• Oversee daily technology operations and direct workflow across multiple functional units.
• Provide interpretive decisions regarding technology approaches that support departmental goals and City policies.
• Offer contextual guidance and direction to subordinate managers, professional staff, and support personnel.
• Manage technology teams and associated personnel functions including training coordination, performance evaluation, and discipline.

Administrative Management of Financial Systems

• Provide administrative oversight of MUNIS, RVAPay, CoreERP, and other core Finance Department systems.
• Manage system configurations, upgrades, enhancements, and user access security.
• Lead finance-based system tracking, troubleshooting, validation, and issue resolution.
• Coordinate backend data support and extraction for Finance-related FOIA responses.
• Ensure data accuracy, reliability, and compliance with applicable regulations.

Collaboration with the Department of Information Technology

• Serve as liaison between Finance and the Department of Information Technology.
• Coordinate jointly on technology planning, integration, cybersecurity, infrastructure, and system upgrades.
• Recommend standard technology hardware/software for desktop and field deployment.
• Oversee implementation of Citywide standards within Finance’s technology environment.
• Facilitate cross-departmental meetings, communication efforts, and collaborative problem-solving.

Project Management & Process Optimization

• Lead and manage department-wide technology projects from planning through implementation.
• Drive initiatives that streamline Finance technology functions and improve operational efficiency.
• Oversee vendor relationships, contract and budget compliance.
• Prepare, review, and submit departmental reports supporting project status, system performance, and technology needs.
• Develop, implement, and monitor policies and procedures related to Finance technology operations.

Training, Support, and User Enablement

• Facilitate training for staff on Finance systems, new technologies, and upgraded platforms.
• Provide support for system users, ensuring issues are prioritized and resolved efficiently.
• Oversee correspondence and communication with departmental staff, City leadership, and external partners.
• Ensure consistent documentation of processes, system changes, and internal knowledge resources.

Qualifications

• Bachelor’s degree in computer science or related field.
• Six years of journey-level professional computer systems experience related to the assignment.
• Two years of supervisory experience.
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification.

Skills

• Management and supervisory practices.
• Mathematics.
• Computer programs such as Microsoft Office Suite (Outlook, Word, etc.), with intermediate to advanced knowledge of Microsoft Excel.
• Electronic databases and related software applications such as Oracle E-Business Suite, EIS reporting, MUNIS, and POSS staffing calendar software.
• Expense budgets and financial projections.
• General supervisory and management practices.
• Process management.
• Project management.
• Specific and advanced technical skills in the department of focus.

Additional Skills

• Building department of focus's strategic plan such as a roadmap for the next five years.
• Communicating with various internal and external departments.
• Creating and understanding data dashboards.
• Delegating tasks to team members.
• Developing, implementing, and maintaining programs.
• Developing reports for all levels of the organization via multiple applications.
• Managing the information systems for the department.
• Managing large-scale projects for the department.
• Presenting to all levels of the organization, effectively and timely.
• Providing day-to-day supervision for end-user service in department of focus.
• Overseeing staff who provide a wide range of services.
• Providing key budgetary projections.
• Reviewing the status of key technical security items.
• Displaying leadership skills.
• Using discretion for crisis management such as defining the crisis, understanding the desired outcomes, and creating action plans to address and resolve the crisis.
• Interpersonal communication.
• Oral and written communication.

Abilities

• Adapt.
• Be flexible.
• Multi-task.
• Problem solve.
• Recognize the need for new solutions, then recommend and implement them.
• Develop positive relationships among team members and motivate teams.
• Assign and prioritize projects and tasks.
• Manage key vendor relationships effectively.

Maximum hiring compensation for this position: salaried rate of $135,180/year