Senior Field Technician

Responsibilities

• Perform repairs with limited departmental supervision with higher level of responsibility for repair.
• Possess tooling required by the service department.
• Maintain good attendance and punctuality.
• Disassemble and assemble machines/components.
• Recondition/repair as required.
• Select proper tooling for any standard job and demonstrate proficiency with Cat diagnostic tools.
• Perform diagnostics and organize appropriate repair procedures.
• Successfully complete appropriate training sessions as required.
• Demonstrate safe and proper application of hand, pneumatic and electric tools.
• Perform tasks from verbal/written instructions and communicate effectively with supervisor and fellow employees.
• Follow directions as given; follow company policies and procedures.
• Build competencies and share skills with other technicians, retain acquired knowledge.
• Treat customers and co-workers in a courteous and professional manner.
• Be responsible and proactive for personal development and training requirements for growth.
• Stay current with Cat product line. Utilize resources from Cat and Quinn Company.
• Demonstrate and promote Quinn Company core values of Relationships, Integrity, Teamwork, Respect, Quality and Service.
• Travel to other stores, customer sites and other dealer and Caterpillar facilities for work or training.
• Work alternate shifts as required by workload.
• Work in the field as required by manager or supervisor.

Qualifications

• One-year certificate or Associates degree from a community college or technical school;
• Five plus year's heavy equipment experience or equivalent education and experience.