Senior Field Technician

Essential Duties and Responsibilities

• Lead and coordinate field service operations, ensuring the timely and effective completion of tasks.
• Provide guidance and support to field technicians to meet performance goals.
• Provide expertise in resolving technical challenges and ensuring customer satisfaction.
• Interact with customers to understand technical requirements and address service-related inquiries.
• Maintain positive customer relationships through effective communication.
• Provide training and mentorship to field service technicians.
• Execute mechanical and electrical tasks on equipment utilized in power transmission, distribution, and generation at customer facilities.
• Read and interpret manuals, schematics, and write diagrams to troubleshoot and solve equipment problems.
• Troubleshoot, repair, replace, and clean all components in a substation.
• Must have extensive knowledge and be able to lead the following tasks:
• o Transformer Testing – Power factor, TTR, insulation resistance, SFRA, winding resistance, partial discharge, and leakage reactance.
• o Cable Testing – Insulation resistance, tan delta, hipot, TDR, partial discharge, and cable thumper
• o Circuit Breaker Testing – Insulation resistance, contact resistance, power factor, breaker timing, CT testing, high current testing, secondary injection testing, and vacuum bottle integrity testing.

Knowledge, Skills, and Abilities

• Familiar with industry standards such as NETA, NFPA 70E, OSHA compliance standards, safety laws, and DOT regulations.
• Ability to diagnose complex mechanical and electrical problems.
• Strong communication and problem-solving skills.
• Must have strong PC skills including email, internet, data entry, and Microsoft Office.
• Ability to multitask, prioritize, and work well under pressure to meet goals and deadlines.
• Ability to work independently, while utilizing excellent judgement.
• Demonstrates organizational skills to include on time reporting of time and expenses, weekly status reports, and any other documentation and reporting requirements.
• Demonstrates the responsibility required to keep tools, test equipment, and vehicles in clean and organized condition and up to date with service and calibrations.

Work Environment

• Must be willing to relocate within 60 miles of the hiring regional office.
• Corporate business hours are Monday-Friday, 7am-4pm, but depending on the scope of works hours outside of business hours will be required.
• Work in close, but safe, proximity to live electrical substations.
• Must be able to work overtime including nights, weekends, and some holidays.
• Must be able to travel on overnight, multi-day, out-of-town projects.
• Rotate emergency on-call duty and respond to customer emergencies in a timely manner.

Education and Work Experience

• Requires a High School Diploma or GED. Bachelor’s or Associates Degree in Electrical/Electronic Technology, or Military experience is preferred but not required.
• At least 10 years of experience in electrical substation testing, construction, maintenance, troubleshooting, assembly, and commissioning required.
• Project management experience and be able to support management in the planning, scheduling, execution and cost management of field projects.

Other Requirements

• Must be able to pass a pre-employment criminal background check and motor vehicle check.
• Must be able to pass a pre-employment drug and alcohol test, as well as periodic, unannounced random testing.
• Must have a valid driver’s license and be willing to obtain an endorsement to operate a combined vehicle weight up to 26k lbs.
• Must be able to lift and maneuver at least 50 lbs.