Senior Field Support Engineer (Onsite)

About the role

Collins Aerospace is seeking Engineers to be part of a Field Engineering team for the AF DCGS High Band Mission Applications Software (HBMAS) Sustainment program. Under this effort, RTX Collins personnel will oversee/perform software sustainment for cloud-enabled systems that ingest, tag, and audit data sets, while maintaining security, integrity, and availability of data. The team, working with our customers and users, will focus on sustaining operationally relevant system capabilities in the most effective and efficient manner. The team will apply best practices across the engineering continuum, with a focus on improved software quality and process efficiency.

Responsibilities

• Deploy and support software solutions within the Air Force SIL environment
• Serve as the technical liaison between commercial development cycles and AF-DCGS operational requirements
• Ensure software releases meet compliance, security, and operational readiness standards
• Support site deployments, troubleshoot, and collaborate with Air Force counterparts
• Validate system performance, support acceptance testing, and ensure secure, reliable integration in mission environments

Qualifications

• Active and transferable TS/SCI U.S. government issued security clearance is required prior to start date
• Current DoD 8570.1 IAT Level II or IAM Level I certification (e.g., Security+ CE, CCNA Security, CySA+, CAP, etc.)
• Expertise navigating RMF compliance processes, DISA STIG implementation, and associated documentation
• Experience managing CI/CD pipeline activities in support of deployment and release processes
• Strong background in containerization technologies such as Docker and Kubernetes
• Experience performing ACAS/SCAP vulnerability scanning and interpreting results
• Proficiency troubleshooting complex system issues in mission or operational environments
• Experience working with Cross Domain Solutions and performing Site Acceptance Testing

What We Offer

• Flexible work weeks: 9/80, 5/40
• Flexible work hours: Core hours, Modified time
• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Bright Horizons, child and elder care services
• Doctor on Demand, virtual doctor visits
• Ovia Health, fertility, and family planning
• Adoption Assistance
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives, wellness rewards program
• Relocation assistance

Pay and Benefits

The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.