Senior Field Services Engineer

About the role

As a Senior Field Service Engineer, you will support the planning, preparation, execution, and closeout of complex field service activities. You will lead field teams through high-consequence work, and work directly with customers, project teams, engineering, quality, supply chain, and site leadership. You will be the technical lead on field assignments.

Responsibilities

• Lead field service activities from planning through execution and closeout, including job preparation, equipment readiness, procedure review, site coordination, and technical issue resolution.
• Provide on-site technical direction during installations, inspections, maintenance, repairs, troubleshooting, testing, and commissioning activities.
• Review project scope, drawings, work packages, procedures, travelers, and technical documentation to ensure field readiness and execution quality.
• Support the development, review, and improvement of field service procedures, work instructions, job plans, and technical reports.
• Cookordination with project managers, outage managers, engineering, quality, logistics, supply chain, and customer representatives to align field execution with project goals.
• Verify that personnel, tooling, equipment, documentation, and required certifications are in place before mobilization.
• Lead pre-job briefs; challenge reviews, readiness reviews, risk assessments, lessons learned reviews, and post-job debriefs.
• Troubleshoot technical issues in the field and coordinate resolutions with engineering and customers.
• Ensure work is performed following applicable safety, quality, regulatory, and customer requirements.
• Mentor junior engineers, field engineers, technicians, and craft personnel in technical methods, field practices, and customer-facing execution.
• Prepare accurate field service reports, condition reports, technical summaries, customer updates, and closeout documentation.
• Identify opportunities to improve field execution, reduce risk, improve schedule performance, and enhance customer satisfaction.
• Promote a safety culture, including human performance behaviors, procedural adherence, and conservative decision-making.

Requirements

• Bachelor's degree in mechanical engineering, electrical engineering, nuclear engineering, or a related technical discipline.
• 5+ years of relevant experience in field service, plant services, outage support, commissioning, maintenance, technical services, or engineering support for complex industrial equipment.
• Experience with work planning, technical procedures, quality requirements, field documentation, and safe work execution.
• Experience interpreting engineering drawings, specifications, procedures, test plans, and technical documentation.
• Experience troubleshooting complex mechanical, electrical, controls, or system-level issues in the field.
• Meet requirements of Westinghouse and customer security, unescorted access, and fitness for duty programs and training requirements.
• Full range of motion i.e. ability to reach, climb, kneel, squat, grasp, bend forwards and backwards, sit, and stand for at least 4 hours per day.
• Pass a Westinghouse physical which includes a spirometer for the ability to wear a respirator.
• Travel up to 30% of the time, maintain “Unescorted Access” status, and work with hazardous materials in a radiological controlled area within an operating nuclear power plant.

Qualifications

• Pass a Westinghouse physical which includes a spirometer for the ability to wear a respirator.
• Travel up to 30% of the time, maintain “Unescorted Access” status, and work with hazardous materials in a radiological controlled area within an operating nuclear power plant.

Skills

• Technical proficiency in mechanical, electrical, and systems engineering.
• Strong problem-solving and troubleshooting abilities.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of industry-standard field service procedures and protocols.

Benefits

• Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options.
• Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members.
• 401(k) with Company Match Contributions to support employees' retirement.
• Paid Vacations and Company Holidays.
• Opportunities for Flexible Work Arrangements to promote work-life balance.
• Education Reimbursement and Comprehensive Career Programs to help employees grow in their careers.
• Global Recognition and Service Programs to celebrate employee accomplishments and service.
• Employee Referral Program.

Pay

The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $85,200.00 to $106,500.000 per year.

Schedule

This is a hybrid position that requires 2 days in office per week and up to 30% travel.