Senior Field Service Engineer
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate like EEO, disclaimer, etc. Must preserve all substantive info. Include a section only when posting has real specific content for it. So we need to parse the description.
The description includes:
- Description paragraph: "The Sr. Field Service Engineer is the technical authority for complex field service, commissioning, and modernization work on low- and medium-voltage (and, where applicable, high-voltage) power systems, including transformers and their protection and control. This role is responsible for ensuring the complete electrical system operates safely and as designed. It provides on-site leadership, ensures safe work execution, interfaces directly with customers and project teams, and mentors Field Service Engineers and technicians while driving quality, schedule adherence, and continuous improvement."
That's about the role. Could be "About the role" section.
Then "Key Responsibilities" with bullet points (multiple paragraphs). We'll put under Responsibilities.
Then "Qualifications Required" with bullet points (some paragraphs). Then "Preferred Experience" bullet list. Then "Core Competencies & Behaviors" with bullet list. Then "Tools & Technology" bullet list. Then "Working Conditions & Travel" paragraph. Then "Physical Requirements" bullet list. Then "Disclaimer" etc to remove. Also "Equal Employment Opportunity Statement" remove.
We need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We need to map content.
- About the role: the initial description paragraph.
- Responsibilities: the "Key Responsibilities" section (including sub-sections: Technical Authority & Commissioning, Transformers — Diagnostics & Condition Assessment, Field & Program Leadership, Modernization & System Integration, Safety Leadership, Standards, Process & Customer Enablement). We'll list bullet points for each duty.
- Requirements: maybe the "Qualifications Required" (mandatory) and also "Physical Requirements"? But "Physical Requirements" could be under Requirements or maybe separate. The instruction says we have sections: Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide where each piece goes.
Typically: "Requirements" could be mandatory qualifications (education, experience). "Qualifications" could be preferred qualifications. "Skills" could be core competencies, tools & technology. "Benefits", "Pay", "Schedule" maybe not present; we should only include if posting actually states them. The posting does not mention benefits, pay, or schedule specifics (though mentions travel 50-80%, on-call rotation, etc). That could be considered schedule? It mentions travel percentage, on-call, nights, weekends, emergency call-outs, project assignments length, field rotation. That's schedule/travel info. Could be placed under Schedule section? The instruction: include a section ONLY when posting has real, specific content for it — never emit a heading followed by filler/placeholder text. So we can include Schedule if there is specific content about schedule/travel. The posting includes: "Working Conditions & Travel Primarily field-based at customer facilities ... Travel typically 50–80% depending on region and workload; may include nights, weekends, and emergency call-outs on short notice. Participation in the regional on-call rotation is required. On-call periods include nights, weekends, and holidays, and require the ability to respond to emergency call-outs. Project assignments may be long-duration, typically ranging from several weeks to 12+ months depending on scope and schedule. Assignments outside the home region are typically worked on a field rotation of three consecutive weeks on site followed by one week in the home office." That's schedule/travel specifics. So we can create a Schedule section with that content.
Benefits: not mentioned. Pay: not mentioned. So we omit Benefits and Pay sections.
Now we need to decide what goes under Requirements vs Qualifications vs Skills.
The posting has:
- "Qualifications Required" (mandatory) with bullet points: 11+ years experience OR degree + experience; ability to lead crews; knowledge of electrical safety; ability to read schematics; authority in transformer testing; ability to develop plans; ability to write reports; valid driver's license; ability to travel; must be at least 21; must obtain DOT non-CDL qualification.
That seems like requirements.
- "Preferred Experience" bullet list: commissioning digital protection relays; certification/training in SFRA etc; experience leading transformer failure investigations; experience interfacing with power system studies; familiarity with major relay platforms; ANSI/NETA ETT Level 4 etc; Completion of Forgent Power TQP Level 5.
These could be Qualifications (preferred) or Skills. The instruction has separate Qualifications and Skills sections. We could put preferred experience under Qualifications, and core competencies & behaviors plus tools & technology under Skills.
- "Core Competencies & Behaviors" bullet list: safety, quality, continuous improvement, collaboration, accountability, customer focus; expert-level troubleshooting; strong customer communication; working knowledge of test instruments; strong planning; ability to lead incident response; mentoring; proficiency with Microsoft Office.
These are skills/competencies.
- "Tools & Technology" bullet list: specific equipment.
These also could be under Skills (tools). Could combine.
Thus we can have:
Section: About the role (p)
Section: Responsibilities (ul li)
Section: Requirements (ul li) for mandatory qualifications.
Section: Qualifications (ul li) for preferred experience.
Section: Skills (ul li) for core competencies & behaviors and tools & technology (maybe split into two sublists? but we can just combine).
Section: Schedule (p) for working conditions & travel.
We must not repeat job title as heading. No Job ID.
We must not include boilerplate like Disclaimer, EEO.
We must preserve all substantive information. Ensure we don't lose any details.
Let's extract each piece.
**About the role** paragraph: The Sr. Field Service Engineer is the technical authority for complex field service, commissioning, and modernization work on low- and medium-voltage (and, where applicable, high-voltage) power systems, including transformers and their protection and control. This role is responsible for ensuring the complete electrical system operates safely and as designed. It provides on-site leadership, ensures safe work execution, interfaces directly with customers and project teams, and mentors Field Service Engineers and technicians while driving quality, schedule adherence, and continuous improvement.
We'll put that in
.
**Responsibilities**: We need to capture all bullet points under Key Responsibilities and its sub-sections.
Let's list them:
Under "Technical Authority & Commissioning":
- Lead commissioning and startup of complete electrical systems, including acceptance testing and verification of system performance.
- Serve as the primary technical escalation point for advanced control, protection, and integration issues.
- Plan and perform advanced diagnostics for equipment and protection/control issues, including intermittent faults and complex system interactions.
- Perform protection relay commissioning and end-to-end verification; validate settings implementation against approved setting files and drawings.
- Execute and direct acceptance, maintenance, and condition-based testing (insulation resistance, contact resistance, timing/travel analysis, primary and secondary injection, relay logic verification, SCADA/RTU I/O checks).
Under "Transformers — Diagnostics & Condition Assessment":
- Serve as the technical authority for transformer condition assessment and failure investigation.
- Plan and perform advanced transformer diagnostics including sweep frequency response analysis (SFRA), dielectric frequency response (DFR), leakage reactance / short-circuit impedance, partial discharge, and advanced insulation power factor testing.
- Assess transformer condition by trending electrical test data, oil analysis (DGA, moisture, furan), and inspection findings against factory acceptance, commissioning, and historical baselines.
- Diagnose complex transformer faults including overheating, abnormal gassing, bushing degradation, winding deformation, and load tap changer failures.
- Lead transformer commissioning and acceptance testing for complete substations, including energization planning and switching sequences.
- Direct transformer repair, overhaul, refurbishment and retrofit programs, including LTC overhaul and internal inspection.
- Lead transformer failure investigations, report findings, and recommend repair, refurbishment, retrofit, or replacement.
- Define transformer test plans, standards, and acceptance criteria for the region and support their inclusion in the Technical Qualification Program.
- Interface with engineering and OEMs on transformer design limits, loading, and warranty or return material authorization (RMA) determinations.
Under "Field & Program Leadership":
- Provide technical leadership during outages, turnarounds, and critical recovery events; communicate status, risks, and mitigation plans.
- Direct testing activities and manage multiple work fronts; lead field crews, contractors, and junior engineers.
- Approve commissioning documentation and close out actions with customer sign-off.
- Mentor and supervise Field Service Engineers and technicians at Levels 1 through 4; review work quality and coach troubleshooting approach.
Under "Modernization & System Integration":
- Lead equipment-level and system-level modernization, retrofit, and integration projects.
- Define execution strategies, risk mitigation plans, and field quality standards for complex programs.
- Interpret retrofit drawings, relay and control information, and confirm field readiness for execution.
- Direct corrective maintenance and repair activities, including breaker overhaul support, mechanism adjustments, alignment, lubrication, and component replacement.
Under "Safety Leadership":
- Lead on-site safety briefings and enforce LOTO, arc-flash, energized work restrictions, job hazard analysis, and permit requirements.
- Lead root cause investigations, including high-potential safety events, and drive corrective and preventive actions.
Under "Standards, Process & Customer Enablement":
- Develop and standardize field procedures, commissioning standards, and best practices; support development of the Technical Qualification Program.
- Coordinate with project managers, engineering, factory, and supply chain on parts identification, RMA/warranty, technical escalations, and root cause analysis.
- Produce high-quality field service reports, test records, punch lists, commissioning checklists, and nonconformance documentation.
- Deliver customer training and knowledge transfer on system operation, basic maintenance, and safety considerations.
- Identify modernization opportunities and communicate leads through the appropriate channels.
All these are responsibilities.
We'll put each as
- under a
inside with heading Responsibilities
.
**Requirements** (mandatory): from "Qualifications Required" bullet list.
Let's extract:
- 11+ years of progressively responsible field experience with MV/HV switchgear, breakers, and protection and control systems; OR a Bachelor's or Associate's degree in an aligned discipline such as Electrical Engineering, Mechanical Engineering, Project Management, or a related technical field, combined with demonstrated field experience and technical competency equivalent to this level.
- Demonstrated ability to lead field crews and manage on-site execution for complex commissioning and service events.
- Strong working knowledge of electrical safety practices (NFPA 70E/OSHA or local equivalents), including LOTO and arc-flash risk controls.
- Proven experience reading, troubleshooting, and redlining schematics, wiring diagrams, and one-line diagrams.
- Demonstrated authority in transformer field testing and condition assessment, including interpretation of DGA and electrical diagnostic results against IEEE C57 criteria.
- Ability to develop commissioning and test plans, verify I/O, and perform functional checks from drawings and sequences of operation.
- Ability to write clear field reports and maintain accurate test documentation.
- Valid driver's license with an acceptable motor vehicle record, maintained throughout employment; ability to travel as required, sometimes on short notice.
- Must be at least 21 years of age to be assigned and operate a company-provided service vehicle.
- Must be able and willing to obtain Department of Transportation (DOT) non-CDL qualification, including a current DOT medical card where required for towing test trailers or oil-processing equipment, and comply with applicable DOT regulatory requirements.
We'll put each as - .
**Qualifications** (preferred): from "Preferred Experience" bullet list.
- Experience commissioning digital protection relays and IEC
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate like EEO, disclaimer, etc. Must preserve all substantive info. Include a section only when posting has real specific content for it. So we need to parse the description. The description includes: - Description paragraph: "The Sr. Field Service Engineer is the technical authority for complex field service, commissioning, and modernization work on low- and medium-voltage (and, where applicable, high-voltage) power systems, including transformers and their protection and control. This role is responsible for ensuring the complete electrical system operates safely and as designed. It provides on-site leadership, ensures safe work execution, interfaces directly with customers and project teams, and mentors Field Service Engineers and technicians while driving quality, schedule adherence, and continuous improvement." That's about the role. Could be "About the role" section. Then "Key Responsibilities" with bullet points (multiple paragraphs). We'll put under Responsibilities. Then "Qualifications Required" with bullet points (some paragraphs). Then "Preferred Experience" bullet list. Then "Core Competencies & Behaviors" with bullet list. Then "Tools & Technology" bullet list. Then "Working Conditions & Travel" paragraph. Then "Physical Requirements" bullet list. Then "Disclaimer" etc to remove. Also "Equal Employment Opportunity Statement" remove. We need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content. - About the role: the initial description paragraph. - Responsibilities: the "Key Responsibilities" section (including sub-sections: Technical Authority & Commissioning, Transformers — Diagnostics & Condition Assessment, Field & Program Leadership, Modernization & System Integration, Safety Leadership, Standards, Process & Customer Enablement). We'll list bullet points for each duty. - Requirements: maybe the "Qualifications Required" (mandatory) and also "Physical Requirements"? But "Physical Requirements" could be under Requirements or maybe separate. The instruction says we have sections: Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide where each piece goes. Typically: "Requirements" could be mandatory qualifications (education, experience). "Qualifications" could be preferred qualifications. "Skills" could be core competencies, tools & technology. "Benefits", "Pay", "Schedule" maybe not present; we should only include if posting actually states them. The posting does not mention benefits, pay, or schedule specifics (though mentions travel 50-80%, on-call rotation, etc). That could be considered schedule? It mentions travel percentage, on-call, nights, weekends, emergency call-outs, project assignments length, field rotation. That's schedule/travel info. Could be placed under Schedule section? The instruction: include a section ONLY when posting has real, specific content for it — never emit a heading followed by filler/placeholder text. So we can include Schedule if there is specific content about schedule/travel. The posting includes: "Working Conditions & Travel Primarily field-based at customer facilities ... Travel typically 50–80% depending on region and workload; may include nights, weekends, and emergency call-outs on short notice. Participation in the regional on-call rotation is required. On-call periods include nights, weekends, and holidays, and require the ability to respond to emergency call-outs. Project assignments may be long-duration, typically ranging from several weeks to 12+ months depending on scope and schedule. Assignments outside the home region are typically worked on a field rotation of three consecutive weeks on site followed by one week in the home office." That's schedule/travel specifics. So we can create a Schedule section with that content. Benefits: not mentioned. Pay: not mentioned. So we omit Benefits and Pay sections. Now we need to decide what goes under Requirements vs Qualifications vs Skills. The posting has: - "Qualifications Required" (mandatory) with bullet points: 11+ years experience OR degree + experience; ability to lead crews; knowledge of electrical safety; ability to read schematics; authority in transformer testing; ability to develop plans; ability to write reports; valid driver's license; ability to travel; must be at least 21; must obtain DOT non-CDL qualification. That seems like requirements. - "Preferred Experience" bullet list: commissioning digital protection relays; certification/training in SFRA etc; experience leading transformer failure investigations; experience interfacing with power system studies; familiarity with major relay platforms; ANSI/NETA ETT Level 4 etc; Completion of Forgent Power TQP Level 5. These could be Qualifications (preferred) or Skills. The instruction has separate Qualifications and Skills sections. We could put preferred experience under Qualifications, and core competencies & behaviors plus tools & technology under Skills. - "Core Competencies & Behaviors" bullet list: safety, quality, continuous improvement, collaboration, accountability, customer focus; expert-level troubleshooting; strong customer communication; working knowledge of test instruments; strong planning; ability to lead incident response; mentoring; proficiency with Microsoft Office. These are skills/competencies. - "Tools & Technology" bullet list: specific equipment. These also could be under Skills (tools). Could combine. Thus we can have: Section: About the role (p) Section: Responsibilities (ul li) Section: Requirements (ul li) for mandatory qualifications. Section: Qualifications (ul li) for preferred experience. Section: Skills (ul li) for core competencies & behaviors and tools & technology (maybe split into two sublists? but we can just combine). Section: Schedule (p) for working conditions & travel. We must not repeat job title as heading. No Job ID. We must not include boilerplate like Disclaimer, EEO. We must preserve all substantive information. Ensure we don't lose any details. Let's extract each piece. **About the role** paragraph: The Sr. Field Service Engineer is the technical authority for complex field service, commissioning, and modernization work on low- and medium-voltage (and, where applicable, high-voltage) power systems, including transformers and their protection and control. This role is responsible for ensuring the complete electrical system operates safely and as designed. It provides on-site leadership, ensures safe work execution, interfaces directly with customers and project teams, and mentors Field Service Engineers and technicians while driving quality, schedule adherence, and continuous improvement. We'll put that in
. **Responsibilities**: We need to capture all bullet points under Key Responsibilities and its sub-sections. Let's list them: Under "Technical Authority & Commissioning": - Lead commissioning and startup of complete electrical systems, including acceptance testing and verification of system performance. - Serve as the primary technical escalation point for advanced control, protection, and integration issues. - Plan and perform advanced diagnostics for equipment and protection/control issues, including intermittent faults and complex system interactions. - Perform protection relay commissioning and end-to-end verification; validate settings implementation against approved setting files and drawings. - Execute and direct acceptance, maintenance, and condition-based testing (insulation resistance, contact resistance, timing/travel analysis, primary and secondary injection, relay logic verification, SCADA/RTU I/O checks). Under "Transformers — Diagnostics & Condition Assessment": - Serve as the technical authority for transformer condition assessment and failure investigation. - Plan and perform advanced transformer diagnostics including sweep frequency response analysis (SFRA), dielectric frequency response (DFR), leakage reactance / short-circuit impedance, partial discharge, and advanced insulation power factor testing. - Assess transformer condition by trending electrical test data, oil analysis (DGA, moisture, furan), and inspection findings against factory acceptance, commissioning, and historical baselines. - Diagnose complex transformer faults including overheating, abnormal gassing, bushing degradation, winding deformation, and load tap changer failures. - Lead transformer commissioning and acceptance testing for complete substations, including energization planning and switching sequences. - Direct transformer repair, overhaul, refurbishment and retrofit programs, including LTC overhaul and internal inspection. - Lead transformer failure investigations, report findings, and recommend repair, refurbishment, retrofit, or replacement. - Define transformer test plans, standards, and acceptance criteria for the region and support their inclusion in the Technical Qualification Program. - Interface with engineering and OEMs on transformer design limits, loading, and warranty or return material authorization (RMA) determinations. Under "Field & Program Leadership": - Provide technical leadership during outages, turnarounds, and critical recovery events; communicate status, risks, and mitigation plans. - Direct testing activities and manage multiple work fronts; lead field crews, contractors, and junior engineers. - Approve commissioning documentation and close out actions with customer sign-off. - Mentor and supervise Field Service Engineers and technicians at Levels 1 through 4; review work quality and coach troubleshooting approach. Under "Modernization & System Integration": - Lead equipment-level and system-level modernization, retrofit, and integration projects. - Define execution strategies, risk mitigation plans, and field quality standards for complex programs. - Interpret retrofit drawings, relay and control information, and confirm field readiness for execution. - Direct corrective maintenance and repair activities, including breaker overhaul support, mechanism adjustments, alignment, lubrication, and component replacement. Under "Safety Leadership": - Lead on-site safety briefings and enforce LOTO, arc-flash, energized work restrictions, job hazard analysis, and permit requirements. - Lead root cause investigations, including high-potential safety events, and drive corrective and preventive actions. Under "Standards, Process & Customer Enablement": - Develop and standardize field procedures, commissioning standards, and best practices; support development of the Technical Qualification Program. - Coordinate with project managers, engineering, factory, and supply chain on parts identification, RMA/warranty, technical escalations, and root cause analysis. - Produce high-quality field service reports, test records, punch lists, commissioning checklists, and nonconformance documentation. - Deliver customer training and knowledge transfer on system operation, basic maintenance, and safety considerations. - Identify modernization opportunities and communicate leads through the appropriate channels. All these are responsibilities. We'll put each as
- inside with heading
- . **Qualifications** (preferred): from "Preferred Experience" bullet list. - Experience commissioning digital protection relays and IEC