Senior Field Service Technician

About the role

As a Senior Field Service Technician, you will serve as one of our most experienced technical resources, supporting the maintenance, repair, overhaul, and modernization of electro-hydraulic equipment manufactured, licensed, or otherwise supported by Jered and PAR Marine Services.

Responsibilities

• Lead complex troubleshooting efforts
• Mentor junior technicians
• Assist with highly technical quotations
• Serve as a trusted technical advisor to customers around the world

Qualifications

• High School Diploma or Equivalent
• 8-10 years of experience in shipyard, field service, maritime machinery, or a related industry
• Experience with cargo elevators, personnel elevators, cranes, windlasses, capstans, steering systems, electric doors, and other electro-hydraulic marine equipment
• Demonstrated expertise troubleshooting, repairing, overhauling, and commissioning complex electro-hydraulic systems in marine, shipyard, or heavy industrial environments
• Strong technical skills combined with excellent communication, motivational, and interpersonal skills
• Ability to mentor, train, and develop junior technicians while leading field service activities
• Ability to present complex technical problems and recommended solutions to customers, craftsmen, and team members
• Ability to read and interpret blueprints, specifications, work instructions, and technical documentation and convey requirements to craftsmen and junior technicians when required
• Proficient with computers and computer software (e.g., Microsoft Word, Excel)
• Must be proficient with computers and computer software (e.g., Microsoft Word, Excel)
• Must be able to obtain and maintain security access to military installations, ships, commercial shipyards and waterfront controlled industrial areas
• Must have excellent written and oral communication skills and strong troubleshooting abilities
• Must be able to generate condition reports on troubleshooting efforts
• Must be able to function within working conditions of a shipyard
• Must be able to travel on average 50% domestically and internationally and ability to support evening and weekend hours as needed
• Valid Driver's License without restriction
• US Person

Benefits

• Global team recognized for their passion of inventing
• First-of-a-kind product culture and project exposure
• Training and development from industry-leading experts
• Cutting edge benefit programs that include: 401(k) & matching; Medical, Dental, Vision Insurance; Disability & Life Insurance; PTO, Paid Holidays, & Parental Leave for both Parents; Tuition Reimbursement

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Skills

Skills relevant to the role are not specified in the job posting.

Benefits

• Global team recognized for their passion of inventing
• First-of-a-kind product culture and project exposure
• Training and development from industry-leading experts
• Cutting edge benefit programs that include: 401(k) & matching; Medical, Dental, Vision Insurance; Disability & Life Insurance; PTO, Paid Holidays, & Parental Leave for both Parents; Tuition Reimbursement