Senior Field Service Technician

Job Summary

Performs complex electrical apparatus work onsite at customer’s facilities. This includes electrical testing, preventative maintenance, commissioning, upgrades, and repairs to electrical apparatus. Responsible for troubleshooting, training, establishing LOTO, interacting with customers, report writing, and related duties.

Responsibilities

• Execute mechanical and electrical tasks on equipment utilized in power transmission, distribution, and generation at customer facilities.
• Read and interpret manuals, schematics, and write diagrams to troubleshoot and solve equipment problems.
• Troubleshoot, repair, replace, and clean all components in a substation.
• Perform transformer testing – power factor, TTR, insulation resistance, SFRA, winding resistance, partial discharge, and leakage reactance.
• Perform cable testing – insulation resistance, tan delta, hipot, TDR, partial discharge, and cable thumper.
• Perform circuit breaker testing – insulation resistance, contact resistance, power factor, breaker timing, SF6 gas analysis, CT testing, high current testing, secondary injection testing, and vacuum bottle integrity testing.
• Test both electrical‑mechanical and solid‑state relays.
• Participate in the installation, maintenance, and repair of electrical equipment.
• Plan, participate in, and develop safety meetings and training.
• Support management in the planning, scheduling, execution, and cost management of field projects.
• Other duties logically associated with the position may be assigned.

Knowledge, Skills, and Abilities

• Familiarity with industry standards such as NETA, NFPA 70E, OSHA compliance standards, safety laws, and DOT regulations.
• Ability to diagnose complex mechanical and electrical problems.
• Strong communication and problem‑solving skills.
• Proficient PC skills including email, internet, data entry, and Microsoft Office.
• Ability to multitask, prioritize, and work well under pressure to meet goals and deadlines.
• Ability to work independently while exercising excellent judgment.
• Knowledge of Doble DTAF and Power DB (preferred; training will be provided).
• Consistently on‑time for daily work assignments, meetings, training, etc.
• Organizational skills for timely reporting of time, expenses, weekly status reports, and other documentation.
• Responsibility for keeping tools, test equipment, and vehicles clean, organized, and up‑to‑date with service and calibrations.

Work Environment

Must be willing to relocate within 60 miles of the hiring regional office. Corporate business hours are Monday‑Friday, 7:30 am‑4:30 pm, but hours outside of business hours may be required depending on the scope of work. Work in close, but safe, proximity to live electrical substations. Overtime, including nights, weekends, and some holidays, may be required. Travel on overnight, multi‑day, out‑of‑town projects is expected. Rotate emergency on‑call duty and respond to customer emergencies in a timely manner.

Education and Experience

• High School Diploma or GED required.
• Bachelor’s or Associate’s Degree in Electrical/Electronic Technology, or military experience preferred but not required.
• At least 10 years of experience in electrical substation testing, construction, maintenance, troubleshooting, assembly, and commissioning.
• Ability to achieve NETA Level III or IV within 6 months of employment.
• Project management experience and ability to support management in planning, scheduling, execution, and cost management of field projects.

Other Requirements

• Pass a pre‑employment criminal background check and motor vehicle check.
• Pass a pre‑employment drug and alcohol test, as well as periodic, unannounced random testing.
• Valid driver’s license and willingness to obtain an endorsement to operate a combined vehicle weight up to 26 k lbs.
• Ability to lift and maneuver at least 50 lbs.
• Willingness to obtain a company‑paid TWIC card, OSHA 10/30‑hour, MSHA, NFPA 70E, and CPR training.

Employer Rights

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.