Senior Field Service Representative (FSR) (Engineer Technical Services 4) - 30035

About the role

This fully remote Senior Field Service Representative role supports the Army Defense CBRN Response Force (DCRF) mission, ensuring operational readiness and rapid, high‑impact response capabilities across multiple mission locations.

Responsibilities

• Provide technical program and equipment expertise for COTS and GOTS CBRN equipment.
• Deliver on-site (unit locations) and off-site (warehouse) logistics and maintenance support for COTS CBRN equipment, including:
  • Inspections and functional testing
  • Corrective maintenance
  • Preventive maintenance
  • Inventories
  • Providing instructional guidance on equipment
• Conduct equipment fielding operations.
• Conduct equipment recovery operations.
• Develop and maintain a working catalog of equipment set Bills of Material (BOM).
• Document activities (After Action Reviews, checklists, etc.).
• Create and track work orders within a logistics information system.
• Create and update equipment maintenance schedules.
• Troubleshoot equipment issues (on-site and off-site).
• Travel approximately 80% of the year.

Minimum Qualifications

• 10 years relevant experience with Bachelors in related field; 7 years relevant experience with Masters in related field; 4 years relevant experience with PhD or Juris Doctorate in related field; or High School Diploma or equivalent and 13 years relevant experience.
• Strong organizational and time‑management skills.
• Excellent written and verbal communication abilities.

Preferred Requirements

• Familiarity with the CBRN Response Enterprise (CRE) mission.
• Familiarity with CRE mission equipment.
• Familiarity with emergency management principles.
• Familiarity with NIOSH, CAP I, and ensemble regulations.
• Proficiency in Microsoft Office Suite.
• Experience using logistics information systems.

Physical Requirements

• May require working in an industrial or shipboard environment.
• Normally not required to lift more than 40 pounds higher than three feet above feet/floor level.
• May encounter extremes of temperature, pollution, humidity, noise, and other environmental factors while collecting data, observing performance of task teams.