Field Service Representative (FSR)
Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration, and intelligence mission support services to meet customers’ most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization.
About the role
Nightwing is seeking a Full-Time Field Service Representative in support of a DoD contract providing technical equipment advisory and support for Special Operations Command – North (SOCNORTH).
Responsibilities
- Mentor and advise senior military personnel on various equipment, technical capabilities, and employment Techniques, Tactics, and Procedures (TTPs).
- Assist in the development and implementation of Concepts of Operations (CONOPs).
- Provide sustainment training as needed on specialized technical equipment.
- Coordinate with RBT headquarters for specialized program support.
Requirements
- Active Top Secret Clearance.
- Retired or former Special Operations soldier.
- 5 years of United States military experience in a similar capacity.
- Recent combat experience with or technical information collection equipment to support War on Terrorism objectives.
- Experience with web-based applications including Microsoft Office, Microsoft Windows, and various viewing software programs such as FalconView, Google Earth, C2PC, Streets and Trips, and Map Point.
- Ability to travel independently and operate for periods of time without supervision.
- Must be able to carry a 35-pound load with no assistance.
- CONUS and OCONUS travel requirements to support Unit.
- Experience with RAAVAK or other technical equipment.
Skills
- Excellent verbal and written communication skills.
- Excellent interpersonal, time management, and organizational skills.
- Excellent leadership skills and the ability to effectively interact and communicate with management, customers, and employees.
- Advanced knowledge of work area typically obtained through advanced education combined with experience.
- Practical knowledge of project management.
- Practical to substantial knowledge of Nightwing projects, programs, or systems with the ability to make enhancements and leverage in daily work.
About Nightwing
At Nightwing, we value collaboration and teamwork. You’ll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we’ll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients.