Senior Field Service Engineer - Water/Wastewater

About the role

Based in Seattle, WA, as a Sr. Field Engineer you will be part of a team of customer support engineers focused on solving engineering challenges related to the installation, startup, and operation of distributed control systems (DCS), sub-systems, and related equipment at wastewater facilities. This is a hands-on, site-based role where you will work closely with customer teams to troubleshoot issues, support system performance, and maintain reliable plant operations in a live environment. You will collaborate with a team of engineers dedicated to solving real-world operational challenges across critical infrastructure.

Responsibilities

• Provide on-site technical support through a variety of related functions such as delivering hands-on instruction to customer personnel, developing and refining maintenance procedures, and performing quality control testing and product commissioning
• Lead and coordinate field activities by guiding customer personnel through the installation, modification, and repair of control systems, subsystems, and related equipment
• Serve as a key technical resource and trusted partner to customers, offering engineering expertise and acting as a liaison with internal teams to resolve system and equipment-related challenges
• Document service activities clearly and accurately, including detailed reporting on issues encountered, root causes identified, and work performed to support continuous improvement and system reliability

Requirements

• You understand the importance and interdependence of internal customer relationships. You show a tremendous amount of initiative in tough situations and are exceptional at spotting and seizing opportunities and you acquire data from multiple and diverse sources when solving problems.

Qualifications

• Bachelor's degree in engineering, computer science or a similar technical educational curriculum, or relevant experience in lieu of education
• 5+ years of related experience
• Experience working in the water/wastewater industry
• Ability to travel up to 20% of the time. Travel for this role is primarily local within the Seattle area, with travel outside the region as needed

Skills

• Experience programming with PLC and/or DCS software

Benefits

At Emerson Power & Water Solutions, we help customers in the world’s most crucial industries tackle the challenges of modern life. You are part of the team that drives innovation that makes the world healthier, safer, smarter, and more sustainable. Learn more about Ovation: https://www.emerson.com/en-us/automation/ovation

Pay

The salary range for this role is $95,000- 140,000, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.

Schedule

This position supports King County wastewater facilities (Brightwater, West Point, and South Plant) and is primarily on-site. Candidates should live within approximately one hour of the service area.