Senior Field Service Engineer
Forgent Power Solutions, Inc. · Reno, NV · 1 mo ago
Information TechnologyFull-time
We need to output HTML fragment with sections only if real content. Use
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to parse the description. We have description: "Description The Sr. Field Service Engineer is the technical authority ..." then sections: Key Responsibilities, Transformers — Diagnostics & Condition Assessment, Field & Program Leadership, Modernization & System Integration, Safety Leadership, Standards, Process & Customer Enablement, Qualifications Required, Preferred Experience, Core Competencies & Behaviors, Tools & Technology, Working Conditions & Travel, Physical Requirements, Disclaimer, Equal Employment Opportunity Statement. We need to map to allowed headings: About the role (maybe description), Responsibilities (key responsibilities), Requirements (maybe qualifications required?), Qualifications (maybe preferred?), Skills (core competencies?), Benefits, Pay, Schedule. We must not invent sections if no content. The posting does not mention Pay, Benefits, Schedule explicitly. It mentions travel percentages, on-call, etc. That's Working Conditions & Travel, not schedule. No explicit pay or benefits. So we should not include Pay, Benefits, Schedule sections. We need About the role: we can use the initial description paragraph before "Key Responsibilities". That is: "The Sr. Field Service Engineer is the technical authority for complex field service, commissioning, and modernization work on low- and medium-voltage (and, where applicable, high-voltage) power systems, including transformers and their protection and control. This role is responsible for ensuring the complete electrical system operates safely and as designed. It provides on-site leadership, ensures safe work execution, interfaces directly with customers and project teams, and mentors Field Service Engineers and technicians while driving quality, schedule adherence, and continuous improvement." We'll put that in
under
About the role
. Responsibilities: combine Key Responsibilities, Transformers — Diagnostics & Condition Assessment, Field & Program Leadership, Modernization & System Integration, Safety Leadership, Standards, Process & Customer Enablement. Could be a single Responsibilities section with list items. We need to preserve all substantive info; we can bullet each responsibility. We'll create- items for each bullet.
We need to include details like "Lead commissioning and startup of complete electrical systems, including acceptance testing and verification of system performance." etc.
We'll extract each bullet from the text.
Let's list responsibilities from the posting:
Key Responsibilities:
- Lead commissioning and startup of complete electrical systems, including acceptance testing and verification of system performance.
- Serve as the primary technical escalation point for advanced control, protection, and integration issues.
- Plan and perform advanced diagnostics for equipment and protection/control issues, including intermittent faults and complex system interactions.
- Perform protection relay commissioning and end-to-end verification; validate settings implementation against approved setting files and drawings.
- Execute and direct acceptance, maintenance, and condition-based testing (insulation resistance, contact resistance, timing/travel analysis, primary and secondary injection, relay logic verification, SCADA/RTU I/O checks).
Transformers — Diagnostics & Condition Assessment:
- Serve as the technical authority for transformer condition assessment and failure investigation.
- Plan and perform advanced transformer diagnostics including sweep frequency response analysis (SFRA), dielectric frequency response (DFR), leakage reactance / short-circuit impedance, partial discharge, and advanced insulation power factor testing.
- Assess transformer condition by trending electrical test data, oil analysis (DGA, moisture, furan), and inspection findings against factory acceptance, commissioning, and historical baselines.
- Diagnose complex transformer faults including overheating, abnormal gassing, bushing degradation, winding deformation, and load tap changer failures.
- Lead transformer commissioning and acceptance testing for complete substations, including energization planning and switching sequences.
- Direct transformer repair, overhaul, refurbishment and retrofit programs, including LTC overhaul and internal inspection.
- Lead transformer failure investigations, report findings, and recommend repair, refurbishment, retrofit, or replacement.
- Define transformer test plans, standards, and acceptance criteria for the region and support their inclusion in the Technical Qualification Program.
- Interface with engineering and OEMs on transformer design limits, loading, and warranty or return material authorization (RMA) determinations.
Field & Program Leadership:
- Provide technical leadership during outages, turnarounds, and critical recovery events; communicate status, risks, and mitigation plans.
- Direct testing activities and manage multiple work fronts; lead field crews, contractors, and junior engineers.
- Approve commissioning documentation and close out actions with customer sign-off.
- Mentor and supervise Field Service Engineers and technicians at Levels 1 through 4; review work quality and coach troubleshooting approach.
Modernization & System Integration:
- Lead equipment-level and system-level modernization, retrofit, and integration projects.
- Define execution strategies, risk mitigation plans, and field quality standards for complex programs.
- Interpret retrofit drawings, relay and control information, and confirm field readiness for execution.
- Direct corrective maintenance and repair activities, including breaker overhaul support, mechanism adjustments, alignment, lubrication, and component replacement.
Safety Leadership:
- Lead on-site safety briefings and enforce LOTO, arc-flash, energized work restrictions, job hazard analysis, and permit requirements.
- Lead root cause investigations, including high-potential safety events, and drive corrective and preventive actions.
Standards, Process & Customer Enablement:
- Develop and standardize field procedures, commissioning standards, and best practices; support development of the Technical Qualification Program.
- Coordinate with project managers, engineering, factory, and supply chain on parts identification, RMA/warranty, technical escalations, and root cause analysis.
- Produce high-quality field service reports, test records, punch lists, commissioning checklists, and nonconformance documentation.
- Deliver customer training and knowledge transfer on system operation, basic maintenance, and safety considerations.
- Identify modernization opportunities and communicate leads through the appropriate channels.
That covers responsibilities.
Now Requirements: The posting has "Qualifications Required" and "Preferred Experience". Also "Core Competencies & Behaviors". We need to map to Requirements, Qualifications, Skills.
We could treat "Qualifications Required" as Requirements (or Qualifications). The headings allowed: Requirements, Qualifications, Skills. We need to decide mapping.
Probably: Requirements = mandatory qualifications (Qualifications Required). Qualifications = preferred experience? Or maybe Qualifications = education/experience requirements. Skills = core competencies & behaviors.
Let's assign:
- Requirements: the mandatory qualifications (Qualifications Required) list.
- Qualifications: Preferred Experience (maybe also include certifications etc.)
- Skills: Core Competencies & Behaviors (list of competencies) plus maybe Tools & Technology? But Tools & Technology could be considered skills as well. However we have limited headings; we could put Tools & Technology under Skills as well, but we need to avoid duplication. Perhaps we put Tools & Technology under Skills as a sublist? But we must use only
- for list; we could have nested lists? Not prohibited but better to keep simple. Could include Tools & Technology as part of Skills bullet list.
We also have Working Conditions & Travel and Physical Requirements; those could be placed under Requirements? Not exactly. Could be part of Requirements? But they are not qualifications. Could be omitted? The instruction: include a section ONLY when the posting has real, specific content for it. We have content for Working Conditions & Travel and Physical Requirements. But we don't have headings for those in allowed list. We could incorporate them into Requirements or Qualifications? Might be better to create a section like "Working Conditions" but not allowed. Allowed headings are limited to those eight. So we must fit content into those headings or drop it. The instruction says: "Prefer a few substantive sections over many thin ones." It doesn't forbid adding other headings, but says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). That list seems to be examples, not exhaustive? It says "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect only those headings. So we need to map all content into those sections. Thus we need to incorporate Working Conditions & Travel and Physical Requirements into either Requirements, Qualifications, Skills, or About the role. Probably under Requirements (as job requirements) or Skills (as physical abilities). Let's put them under Requirements as part of the job requirements. Similarly, Disclaimer and EEO statement should be removed (boilerplate). So we drop those. Now we need to ensure we don't include sections with filler like "commensurate with experience". Not present. Now craft HTML. Structure:
About the role
...
Responsibilities
- ... ...
Requirements
- ... mandatory qualifications ...
- ... physical requirements ...
- ... working conditions/travel ...
- for list; we could have nested lists? Not prohibited but better to keep simple. Could include Tools & Technology as part of Skills bullet list.
We also have Working Conditions & Travel and Physical Requirements; those could be placed under Requirements? Not exactly. Could be part of Requirements? But they are not qualifications. Could be omitted? The instruction: include a section ONLY when the posting has real, specific content for it. We have content for Working Conditions & Travel and Physical Requirements. But we don't have headings for those in allowed list. We could incorporate them into Requirements or Qualifications? Might be better to create a section like "Working Conditions" but not allowed. Allowed headings are limited to those eight. So we must fit content into those headings or drop it. The instruction says: "Prefer a few substantive sections over many thin ones." It doesn't forbid adding other headings, but says use