Senior Field Quality & Reliability Engineer
About the role
The Field Quality and Reliability Engineer is responsible for driving the highest quality and reliability standards for Rivian's commercial vehicle platform. This role involves developing and implementing quality control systems, driving continuous improvement initiatives, and utilizing problem-solving methodologies to meet rigorous company and industry standards.
Responsibilities
- Maintain field performance metrics and proactively address emerging high-impact issues using warranty data for early resolution.
- Drive timely root cause analysis and resolution by engaging and holding cross-functional teams accountable with a data-driven approach.
- Create and implement continuous improvement initiatives by defining and executing changes that enhance product quality, production conformity, and overall business productivity.
- Develop and track data-driven metrics for issue monitoring and corrective action effectiveness.
- Create innovative tools and processes to enhance efficiency and scalability.
- Support issue triage and resolution for warranty claims, driving improvements on field performance metrics.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work efficiently and effectively under pressure and with a high workload.
- Basic SQL/Python coding experience.
- Understanding of fundamentals of reliability (Weibulls, Nevada Charts).
- Demonstrated project management skills.
- Strong problem-solving skills using 8D, 3-Way 5-Why methodology.
- Strong data analysis skills that include standard quantitative methods and statistical process controls.
- Proficiency on DFMEA, PFMEA, Control Plans, APQP, and 6 Sigma greenbelt or blackbelt (desired/good to have).
- 2+ years’ experience in a quality manufacturing environment.
- Bachelor's degree in Engineering with 5+ years of experience or Master's degree in engineering discipline and 2+ years experience.
Qualifications
- Excellent communication and interpersonal skills.
- Ability to work efficiently and effectively under pressure and with a high workload.
- Basic SQL/Python coding experience.
- Understanding of fundamentals of reliability (Weibulls, Nevada Charts).
- Demonstrated project management skills.
- Strong problem-solving skills using 8D, 3-Way 5-Why methodology.
- Strong data analysis skills that include standard quantitative methods and statistical process controls.
- Proficiency on DFMEA, PFMEA, Control Plans, APQP, and 6 Sigma greenbelt or blackbelt (desired/good to have).
- 2+ years’ experience in a quality manufacturing environment.
- Bachelor's degree in Engineering with 5+ years of experience or Master's degree in engineering discipline and 2+ years experience.
Skills
- Excellent communication and interpersonal skills.
- Ability to work efficiently and effectively under pressure and with a high workload.
- Basic SQL/Python coding experience.
- Understanding of fundamentals of reliability (Weibulls, Nevada Charts).
- Demonstrated project management skills.
- Strong problem-solving skills using 8D, 3-Way 5-Why methodology.
- Strong data analysis skills that include standard quantitative methods and statistical process controls.
- Proficiency on DFMEA, PFMEA, Control Plans, APQP, and 6 Sigma greenbelt or blackbelt (desired/good to have).
- 2+ years’ experience in a quality manufacturing environment.
- Bachelor's degree in Engineering with 5+ years of experience or Master's degree in engineering discipline and 2+ years experience.
Benefits
- Comprehensive package of benefits for full-time and part-time employees, including paid vacation, paid sick leave, and a competitive portfolio of insurance benefits.
- Eligibility for annual performance bonus and equity awards.
- Access to Rivian’s 401(k) Plan and Employee Stock Purchase Program if eligible.
Pay
- Salary range for California based applicants: $135,100 - $168,900.
- Salary range for Illinois based applicants: $123,400 - $154,200.
Schedule
Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment.
Benefits
- Comprehensive package of benefits for full-time and part-time employees, including paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance.
- Access to Rivian’s 401(k) Plan and Employee Stock Purchase Program if eligible.
Equal Opportunity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Candidate Data Privacy
Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.