Senior Field Manager — Apply Here

About the role

The Senior Field Manager - CPRU role within Metropolitan Family Services’ Crisis Prevention Response Unit (CPRU) team at Metropolitan Peace Academy (MPA) office is seeking a dynamic individual with a proven track record in leading and supervising teams.

Responsibilities

• Coordinate and organize the daily activities of Field Managers and Crisis Responders within CPRU.
• Conduct regular field compliance checks for MPI partner organizations and communities.
• Provide oversight into the deployment strategy for assigned CPRU staff members.
• Conduct strategy planning and debrief meetings.
• Maintain situational awareness while working in confined, fast-paced environments with continuous public activity.
• Serve as points of contact in real-time (coordination with other Regional Leads, CPD) on the ground to inform the field management CPRU team of any technical support needed.
• Cook up with public safety personnel, emergency responders, law enforcement, and community partners to ensure appropriate interventions.
• Provide technical support to the field in implementing new strategies that demonstrate program model fidelity, golden thread documentation, collaboration across communities and use of evaluation feedback to inform practice.
• Facilitate and manage relationships with a broad array of stakeholders including community-based organizations, gang intervention leaders, law enforcement, academics and other subject matter experts.

Requirements

• A High School Diploma or equivalent, required.
• 4+ years of successful street outreach, required.
• Significant experience working with high-risk, street-involved individuals (or currently enrolled in a bachelor's program), preferred.
• Experience or training in crisis intervention, preferred.

Qualifications

• Bachelor’s degree, preferred.
• Excellent verbal communication skills, and ability to communicate effectively in writing.
• In-depth knowledge of the principles of nonviolence, restorative justice, and trauma-informed practices.
• Physical Demands: Sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. Close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal.

Skills

• Excellent verbal communication skills.
• Firsthand knowledge of the community and knowledge of current street conflicts.
• In-depth knowledge of the principles of nonviolence, restorative justice, and trauma-informed practices.

Benefits

Metropolitan Family Services offers a comprehensive benefits package including:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• $2,000 to individual and $4,000 to family HSA accounts, pro-rated to your benefits start date.
• Free General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.