Senior Field Engineer - Stamford, CT

What We’re Looking For

At Coretelligent, we take ownership of the technology our clients rely on every day. As a Senior Field Engineer, you'll serve as the primary technical, on-site, resource supporting a key client environment, delivering hands-on engineering, proactive system management, and trusted technical guidance in a fast-paced Managed Services (MSP) environment.

What You’ll Do

• Serve as a senior technical resource supporting one or more client environments, delivering hands-on engineering, troubleshooting, and infrastructure support.
• Administer and support Microsoft technologies, including Microsoft 365, Entra ID, Intune, Azure, and other modern cloud services.
• Manage identity, endpoint, and cloud environments, ensuring security, compliance, and operational best practices.
• Troubleshoot and resolve complex issues across servers, endpoints, cloud platforms, networking, and enterprise applications.
• Support and maintain core infrastructure, including Windows Server, virtualization, networking, storage, and cloud-based environments.
• Lead or contribute to infrastructure deployments, technology refreshes, migrations, and other client-facing engineering initiatives.
• Perform proactive system administration, health checks, patching, lifecycle planning, and environment optimization to improve reliability, security, and performance.
• Partner directly with client stakeholders to understand business needs, provide technical guidance, and recommend infrastructure improvements.
• Collaborate with Service Desk, Project Engineering, Professional Services, and other cross-functional teams to deliver successful client outcomes.
• Maintain accurate technical documentation, system configurations, and environment records to support operational excellence.
• Mentor junior engineers, provide technical guidance, and serve as an escalation point for complex technical issues.
• Participate in an on-call rotation, providing after-hours support for critical incidents and ensuring timely resolution of high-priority client issues.
• Stay current on emerging technologies and industry best practices to continuously improve client environments and service delivery.

What You Bring to the Table

• 5+ years of experience in IT support, systems engineering, or Managed Services (MSP) environments.
• Strong hands-on experience with Microsoft Entra ID, including Identity and Access Management.
• Advanced experience administering Microsoft Intune, including device management, policy creation, and compliance.
• Strong knowledge of Microsoft 365, including Teams and Exchange Online.
• Experience supporting Microsoft Azure, including virtual machines, core services, and cloud infrastructure management.
• Azure Administrator Associate (AZ-104) certification preferred.
• Experience supporting mid-sized environments of 200+ users, preferably in a client-facing MSP environment.
• Strong troubleshooting skills across endpoints, identity, Microsoft cloud technologies, networking, and infrastructure.
• Ability to balance reactive support with proactive system improvements and long-term planning.
• Excellent communication skills with experience partnering directly with client stakeholders.
• Proven ability to work independently while collaborating effectively with engineering and service delivery teams.

What We Bring to the Table

• Salary Range: The reasonably expected annual base compensation range for this position is $110,000 - $130,000. This range reflects the minimum and maximum targets for new hires across all U.S. Within the range, individual compensation is determined by job-related skills, experience, geographic location and applicable state or local laws.
• Bonus Eligibility: This role may also be eligible for additional bonus or incentive opportunities based on position level and company plans.
• Benefits: Health, Dental, & Vision, Flexible Spending Account (FSA), 401k, Health Reimbursement Account (HRA), Health Savings Account (HSA), Life Insurance, Disability Insurance, Paid Parental Leave, Holiday Pay, Flexible Vacation & Sick Days.
• Perks: Observed company holidays, including a day off on your birthday, flexible vacation, spot bonuses for demonstrated excellence, community and social events, learning and development, flexible working life, $100 well-being allowance, and other health & wellness perks.